Apple Macbook Pro Aluminum 13-Inch Black Laptop Keyb Technical Guide - Page 82

Hard Drive Noisy, Symptom, Quick Check, Check, Result, Action

Get Apple Macbook Pro Aluminum 13-Inch Black Laptop Keyb - Macbook Pro Aluminum PDF manuals and user guides
UPC - 005215163007
View all Apple Macbook Pro Aluminum 13-Inch Black Laptop Keyb manuals
Add to My Manuals
Save this manual to your list of manuals

Page 82 highlights

2010-06-15 Hard Drive Noisy Unlikely cause: LCD, speakers, fan, camera, microphone Quick Check Symptom Quick Check Hard Drive Noisy • Noise during start up • Noise during operation • Noise when drive is copying or saving data 1. Start up from Install DVD. Verify S.M.A.R.T. status of hard drive using Disk Utility. 2. Repair disk using Disk Utility. 3. Check for reported noise and compare with Knowledge Base article "Apple Portables: Hard Drives and Noise " http://support.apple.com/kb/TS2354 Deep Dive Check Result Action Code 1. Boot from Restore DVD and Yes launch Disk Utility. Is hard drive available for Disk Utility No to repair? 2. Repair disk using Disk Utility Yes and verify it completed successfully No 3. Is hard drive still noisy? Yes No 4. Erase disk and reinstall Mac Yes OS using Installer. Did process complete? No Go to step 2. Replace hard drive or go to H01 Drive not recognized/ mount. Restart computer. Go to step 3. Go to step 4. Remove hard drive and start up from external drive to test fan noise. Go to step 6. Issue resolved. Restart computer. Go to step 3. Replace hard drive. Go to step H06 5. MacBook (13-inch, Aluminum, Late 2008) Symptom Charts - Mass Storage 82

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
  • 146
  • 147
  • 148
  • 149
  • 150
  • 151
  • 152
  • 153
  • 154
  • 155
  • 156
  • 157
  • 158
  • 159
  • 160
  • 161
  • 162
  • 163
  • 164
  • 165
  • 166
  • 167
  • 168
  • 169
  • 170
  • 171
  • 172
  • 173
  • 174
  • 175
  • 176
  • 177
  • 178
  • 179
  • 180
  • 181
  • 182
  • 183
  • 184
  • 185
  • 186
  • 187
  • 188
  • 189
  • 190
  • 191
  • 192
  • 193
  • 194
  • 195
  • 196
  • 197
  • 198
  • 199
  • 200
  • 201
  • 202
  • 203
  • 204
  • 205
  • 206
  • 207
  • 208
  • 209
  • 210
  • 211
  • 212
  • 213
  • 214
  • 215
  • 216
  • 217
  • 218
  • 219
  • 220
  • 221
  • 222
  • 223
  • 224
MacBook (13-inch, Aluminum, Late 2008) Symptom Charts — Mass Storage
82
2010-06-15
Hard Drive Noisy
Unlikely cause: LCD, speakers, fan, camera, microphone
Quick Check
Symptom
Quick Check
Hard Drive Noisy
•
Noise during start up
•
Noise during operation
•
Noise when drive is copying or
saving data
1.
Start up from Install DVD.
Verify S.M.A.R.T. status
of hard drive using Disk Utility.
2.
Repair disk using Disk Utility.
3.
Check for reported noise and compare with
Knowledge Base article “Apple Portables: Hard
Drives and Noise “
Deep Dive
Check
Result
Action
Code
1.
Boot from Restore DVD and
launch Disk Utility.
Is hard
drive available for Disk Utility
to repair?
Yes
Go to step 2.
No
Replace hard drive or go to
H01 Drive not recognized/
mount.
2.
Repair disk using Disk Utility
and verify it completed
successfully
Yes
Restart computer. Go to step
3.
No
Go to step 4.
3.
Is hard drive still noisy?
Yes
Remove hard drive and start
up from external drive to test
fan noise.
Go to step 6.
No
Issue resolved.
4.
Erase disk and reinstall Mac
OS using Installer. Did process
complete?
Yes
Restart computer. Go to step
3.
No
Replace hard drive. Go to step
5.
H06