Autodesk 64006-051108-9001 User Guide - Page 251

Common Problems and Solutions 243 Servers •A common cause for movies not playing properly when they are on the server is problems with their names. For best results, use only numbers and letters, no spaces, followed by the appropriate suffix (the suffix should be in lowercase). Make sure that the suffix matches the file type of the movie. For example, using the .mov suffix with a Real 10 file won't work. •Make sure that your browser is configured to play that file type properly. Also, make sure that only one "helper" application or Plug-in is selected in your browser's preferences for each file type. •Make sure that the HTTP server has its MIME types set properly. Adding the following lines to its MIME types file may help: video/avi avi video/divx video/mpeg divx mp2, mpe, mpeg, mpg video/quicktime qt, mov video/x-msvideo video/x-ms-wma video/x-ms-wmv audio/aiff avi wma, wax wmv, wvx aiff, aif audio/x-pn-realaudio ra, rm, ram, rpm audio/x-pn-realaudio-plugin audio/x-wav application/octet-stream rpm wav mp3 animation/flix flv flv animation/flix swf swf •If you are viewing streaming video over a network, talk to your system administrator to make sure that there are no firewall issues. Firewalls often block RTSP traffic. •Make sure that the streaming server is properly configured and working correctly. See the server's documentation for more details.