Binatone iDECT C10i User Manual - Page 43
Troubleshooting
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9 Troubleshooting ALWAYS check first that: You have followed all the steps listed in the user manual to install and set up your telephone. All connectors are firmly inserted in their sockets. Mains power to the base unit is switched on at the socket. The handset's batteries are correctly and securely installed and are not run down. Everyday use "I cannot make or answer calls" If the handset's display is blank, it may have been switched off. Press and hold the key to switch it back on. Check that the base unit's mains power adapter is plugged in and power is switched on. The base unit needs mains power for normal operation of the phone - not just for charging the batteries. Make sure you are using the telephone line cable supplied with your phone. Other telephone line cables might not work. Move the handset closer to the base unit. Check the battery level symbol on the display. If it is low, replace the handset on the base unit or charger pod to recharge the batteries. Switch off power at the mains socket, wait for a short time and then switch back on. This may solve the problem. "I cannot make a call" If the handset display shows KEYS LOCKED, press and hold the < * > button to unlock it before you make a call. Only one handset (or the base unit) can be connected to the outside line at a time. If the handset display shows LINE IN USE the base is already being used by either the answering machine or another handset. If another handset is already using the line, you need to wait until it has finished its call. "When I press on the keys, nothing happens" Make sure the batteries are fitted in your handset. If the Battery Level symbol on the display shows 'low', put your handset back on the cradle to charge. 41