Binatone iDECT C10i User Manual - Page 44

The Caller Display feature isn't working

Page 44 highlights

"When I key in a number, it appears on the display, but I cannot make an outside call"  Try a different position for the base unit - somewhere higher if possible, or further from other electrical equipment. "The phone does not ring"  Check that the base unit's mains power adapter is plugged in and power is switched on.  The base unit needs mains power for normal operation of the phone - not just for charging the batteries.  Make sure you are using the telephone line cable that was supplied with your phone.  Make sure that the ringer volume settings are not set to off. Increase the ringer volume settings. "My call was cut off when I went out of range. Now I can't use my handset."  Move the handset closer to the base unit before you try again to make a call. "There is interference and noise on the line"  Move the handset closer to the base unit, or to a different position.  Try moving the base unit so that it's not near other electrical equipment, such as a television or a computer.  You'll get the best sound if you place the base unit as high as possible. For example, in a two-floor building, the first-floor landing is an ideal place. "I hear 'beeps' from my handset while I'm on a call"  You may be going out of range of the base unit.  Move closer or your call may be cut off.  Check the Battery Level symbol on the display.  If it's low, recharge the batteries. "The Caller Display feature isn't working"  You need to subscribe to the Caller Display feature from your network service provider.  You should find contact details on your phone bill.  The caller may have withheld their number by dialling 141. Or they may be calling from a network that does not transmit the caller's number (e.g. if they are making international calls.) 42

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42
“When I key in a number, it appears on the display, but I cannot make
an outside call”
Try a different position for the base unit – somewhere higher if possible,
or further from other electrical equipment.
“The phone does not ring”
Check that the base unit’s mains power adapter is plugged in and power
is switched on.
The base unit needs mains power for normal operation of the phone –
not just for charging the batteries.
Make sure you are using the telephone line cable that was supplied with
your phone.
Make sure that the ringer volume settings are not set to off. Increase the
ringer volume settings.
“My call was cut off when I went out of range. Now I can’t use my
handset.”
Move the handset closer to the base unit before you try again to make a
call.
“There is interference and noise on the line”
Move the handset closer to the base unit, or to a different position.
Try moving the base unit so that it’s not near other electrical equipment,
such as a television or a computer.
You’ll get the best sound if you place the base unit as high as possible.
For example, in a two-floor building, the first-floor landing is an ideal
place.
“I hear ‘beeps’ from my handset while I’m on a call”
You may be going out of range of the base unit.
Move closer or your call may be cut off.
Check the Battery Level symbol on the display.
If it’s low, recharge the batteries.
“The Caller Display feature isn’t working”
You need to subscribe to the Caller Display feature from your network
service provider.
You should find contact details on your phone bill.
The caller may have withheld their number by dialling 141. Or they may
be calling from a network that does not transmit the caller’s number
(e.g. if they are making international calls.)