Bosch WTMC5530UC Operating, Care, Installation - Page 26

26

Troubleshooting

(continued)

Problem

Possible

cause

Remedial

action

Unusual

noise: thumping

sound

Drum

suspension

rollers

need

time

to

warm

up.

No

action

required.

As

suspension

system

rollers

warm

up

thumping

will

decrease

and

should

stop

within

2

to

3

minutes

of

dryer

use

Unusual

noise: Steady

vibration

Dryer

is

not

level.

Level

the

dryer

(see

user

manual

section

²Installation

Instructons"

Unusual

noise: Rhythmic

vibration

Laundry

balled

up

causing

load

to

bounce.

Stop

dryer,

separate

load

items,

restart

dryer.

Water

is

not

sprayed

into

the

unit

during

MIST

CARE

cycles

Water

tap(s)

not

turned

on.

Turn

on

water

tap.

during

MIST

CARE

t

cycles

AQUA

STOP

Hose

safety

feature

activated.

Confirm

activation

of

AQUA

STOP

Hose

by

visual

inspection

of

red

indicator

in

hose

(see

page

8).

If

red

indicator

shows

(hose

is

activated)

replace

hose.

Blocked

nozzle

Remove

the

nozzle

using

a

7/16

inch

socket

wrench.

Place

the

nozzle

into

a

container

filled

with

enough

white

vinegar

to

cover

the

nozzle.

Allow

the

nozzle

to

soak

for

five

minuntes,

then

scrub

the

nozzle

tip

gently

with

a

toothbrush

to

remove

residue.

Rinse

the

nozzle

and

reinsert

it

back

into

the

dryer

and

hand

tighten,

then

tighten

1

additional

turn

with

the

wrench.

SERVICE

and

REPAIR

d

WARNING

WARNING

-

Label

all

wires

prior

to

disconnection

when

servicing

controls.

Wiring

errors

can

cause

improper

operation

that

could

cause

serious

damage

to

the

appliance

or

personal

injury.

Verify

proper

operation

after

servicing.

The

Bosch

dryers

require

no

special

care

other

than

the

care

and

cleaning

noted

above.

i

If

you

are

having

a

problem

with

your

dryer,

please

refer

to

the

troubleshooting

table

on

page

25,

before

calling

for

service.

If

service

becomes

necessary,

contact

your

dealer

or

installer

or

an

authorized

service

center.

Do

not

attempt

to

repair

the

appliance

yourself.

Any

work

performed

by

unauthorized

personnel

may

void

the

warranty.

If

you

are

having

a

problem

with

your

Bosch

dryer

and

are

not

pleased

with

the

service

you

have

received:

-

First,

please

contact

your

installer

or

the

Bosch

Authorized

Service

Contractor

in

your

area

and

explain

to

them

why

you

are

not

satisfied.

This

will

usually

correct

the

problem.

-

If

after

working

with

your

installer

or

service

person

the

problem

still

has

not

been

resolved

to

your

satisfaction,

please

let

us

know

by

either

writing

to

us

at,

BSH

Home

Appliances

Corporation

5551

McFadden

Avenue

Huntington

Beach,

CA

92649

or,

calling

us

at

1Ć800Ć944Ć2904.

Please

be

sure

to

include,

if

writing,

or

have

available,

if

calling,

the

following

information:

-

Model

Number

-

Serial

Number

-

Date

of

Original

Purchase

-

Date

Problem

Originated

-

Explanation

of

Problem

Also,

if

writing,

please

be

sure

to

include

a

daytime

telephone

number

and

a

copy

of

the

sales

invoice.

You

will

find

the

model

number

and

serial

number

information

on

the

rating

plate

located

on

the

inside

of

the

front

panel.

The

image

below

shows

the

approximate

location

of

the

rating

plate.

The

model

number

has

a

rectangle

around

it.

The

serial

number

is

located

below

the

model

number.

An

example

is

shown

below.

The

manufacturer

reserves

the

right

to

make

changes

in

the

product

or

manual

without

notification.

Bosch WTMC5530UC Operating, Care, Installation - Page 26

Service, Repair

Page 26 highlights