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Brother International DCP-7040 Users Manual - English - Page 58

B Troubleshooting and routine maintenance, Troubleshooting - dcp troubleshooting

UPC - 012502620655

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B Troubleshooting and routine maintenance B Troubleshooting B IMPORTANT For technical help, you must call the country where you bought the machine. Calls must be made from within that country. If you are having difficulty with your machine B If you think there is a problem, check the chart below and follow the troubleshooting tips. You can solve most problems by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com/. Copy quality difficulties Difficulties Vertical black line appears in copies. Suggestions Black vertical lines on copies are typically caused by dirt or correction fluid on the glass strip (DCP-7040 only) , or the corona wire for printing is dirty. (See Cleaning the scanner glass on page 63 and Cleaning the corona wire on page 66.) 46

Section	Page
USER’S GUIDE DCP-7030 DCP-7040	1
Brother numbers	3
Register your product	3
FAQs (frequently asked questions)	3
For Customer Service	3
Ordering accessories and supplies	4
Notice - Disclaimer of Warranties(USA and Canada)	5
Compilation and Publication Notice	5
Brother® One-Year Limited Warranty and Replacement Service (USA Only)	6
BROTHER MULTIFUNCTION CENTER /FAX MACHINE LIMITED WARRANTY (Canada only)	8
Table of Contents	10
Section I: General	13
1 General information	14
Using the documentation	14
Symbols and conventions used in the documentation	14
Accessing the Software User’s Guide	15
Viewing documentation	15
Viewing documentation (Windows®)	15
How to find scanning instructions	16
Software User's Guide:	16
ScanSoft™ PaperPort™ 11SE with OCR How-to-Guides	16
Viewing documentation (Macintosh®)	16
How to find scanning instructions	16
Software User's Guide:	16
Presto!® PageManager® User's Guide:	16
Accessing Brother support (for Windows®)	17
Control panel overview	18
2 Loading paper and documents	19
Loading paper and print media	19
Loading paper in the paper tray	19
Printing on plain paper, recycled paper or transparencies from the paper tray	19
Loading paper in the manual feed slot	20
Printing on plain paper, recycled paper or transparencies from the manual feed slot	20
Printing on thick paper, bond paper labels and envelopes	21
Unprintable area	23
Unprintable area for copies	23
Unprintable area when printing from a computer	23
Acceptable paper and other print media	24
Recommended paper and print media	24
Type and size of paper	24
Standard paper tray	24
Manual feed slot	24
Paper capacity of the paper trays	25
Recommended paper specifications	25
Handling and using special paper	26
Types of paper to avoid	26
Envelopes	27
Types of envelopes to avoid	27
Labels	28
Types of labels to avoid	28
Loading documents	29
Using the automatic document feeder (ADF) (DCP-7040 only)	29
Recommended environment	29
Using the scanner glass	30
3 General setup	31
Paper settings	31
Paper type	31
Paper size	31
Volume settings	31
Beeper volume	31
Ecology features	32
Toner save	32
Sleep time	32
LCD contrast	33
User Settings List	33
Section II: Copy	35
4 Making copies	36
How to copy	36
Entering copy mode	36
Making a single copy	36
Making multiple copies	36
Stop copying	36
Copy options (temporary settings)	37
Enlarging or reducing the image copied	37
Adjusting contrast	38
Contrast	38
Using the Options key	39
Improving copy quality	39
Sorting copies using the ADF (DCP-7040 only)	40
Making N in 1 copies (page layout)	40
Important	40
(DCP-7040 only) If you are copying from the ADF:	41
If you are copying from the scanner glass:	41
Out of memory message	41
Section III: Software	43
5 Software features	44
How to read HTML User’s Guide	44
For Windows®	44
For Macintosh®	45
Section IV: Appendixes	47
A Safety and legal	48
Choosing a location	48
To use the machine safely	49
Important information	52
Federal Communications Commission (FCC) Declaration of Conformity (USA only)	52
Important	52
Important-about the interface cable	52
Industry Canada Compliance Statement (Canada only)	53
Disconnect device	53
International ENERGY STAR® Compliance Statement	53
Laser safety	53
FDA regulations	54
Important safety instructions	54
Trademarks	57
B Troubleshooting and routine maintenance	58
Troubleshooting	58
If you are having difficulty with your machine	58
Improving the print quality	61
Error and maintenance messages	67
Document jams (DCP-7040 only)	69
Document is jammed in the top of the ADF unit	69
Document is jammed under the document cover	69
Document is jammed at the output tray	69
Paper jams	70
Paper is jammed inside the machine	70
Paper is jammed at the back of the machine	72
Paper is jammed inside the drum unit and toner cartridge assembly	73
Routine maintenance	74
Cleaning the outside of the machine	74
Clean the outside of the machine as follows:	74
Cleaning the scanner glass	75
Cleaning the laser scanner window	76
Cleaning the corona wire	78
Cleaning the drum unit	80
Replacing the consumable items	82
Replacing a toner cartridge	82
Replacing the drum unit	86
Machine information	89
Checking the serial number	89
Checking the page counters	89
Checking the Drum life	89
Packing and shipping the machine	90
C Menu and features	91
On-screen programming	91
Menu table	91
Memory storage	91
Menu keys	91
How to access the menu mode	92
Menu table	93
D Specifications	95
General	95
Print media	97
Copy	98
Scan	99
Print	100
Interfaces	100
Computer requirements	101
Consumable items	102
E Glossary	103
Index	104