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Brother International DCP-7040 Users Manual - English - Page 60

Software difficulties, Paper handling difficulties, Print quality difficulties, Difficulties - toner for

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Software difficulties Difficulties Cannot install software or print. Cannot perform '2 in 1' or '4 in 1' printing. The machine does not print from Adobe Illustrator. Suggestions Run the Repair MFL-Pro Suite program on the CD-ROM. This program will repair and reinstall the software. Check that the paper size setting in the application and in the printer driver are the same. Try to reduce the print resolution. (See Advanced tab in the Software User's Guide on the CD-ROM.) Paper handling difficulties Difficulties The machine does not load paper. The LCD shows No Paper or a Paper Jam message. How do I print on envelopes? Which paper can I use? There is a paper jam. Suggestions „ If there is no paper, load a new stack of paper into the paper tray. „ If there is paper in the paper tray, make sure it is straight. If the paper is curled, you should straighten it. Sometimes it is helpful to remove the paper, turn the stack over and put it back into the paper tray. „ Reduce the amount of paper in the paper tray, and then try again. „ If the LCD shows Paper Jam message and you still have a problem, see Paper jams on page 58. You can load envelopes from the manual feed slot. Your application must be set up to print the envelope size you are using. This is usually done in the Page Setup or Document Setup menu of your application. (See your application's manual for more information.) You can use plain paper, recycled paper, transparency and labels that are made for laser machines. (For details, see Acceptable paper and other print media on page 12.) (See Paper jams on page 58.) Print quality difficulties Difficulties Printed pages are curled. Printed pages are smeared. Printouts are too light. Suggestions „ Low quality thin or thick paper or not printing on the recommended side of the paper could cause this problem. Try turning over the stack of paper in the paper tray. „ Make sure that you choose the Paper Type that suits the print media type you are using. (See Acceptable paper and other print media on page 12.) The Paper Type setting may be incorrect for the type of print media you are using, or the print media may be too thick or have a rough surface. (See Acceptable paper and other print media on page 12 and Basic tab in the Software User's Guide on the CD-ROM.) „ If this problem occurs when making copies or printing, turn Toner Save mode to off in the machine menu settings. (See Toner save on page 20.) „ Set Toner Save mode to off in the Advanced tab in the printer driver. (See Advanced tab in the Software User's Guide on the CD-ROM.) 48

Section	Page
USER’S GUIDE DCP-7030 DCP-7040	1
Brother numbers	3
Register your product	3
FAQs (frequently asked questions)	3
For Customer Service	3
Ordering accessories and supplies	4
Notice - Disclaimer of Warranties(USA and Canada)	5
Compilation and Publication Notice	5
Brother® One-Year Limited Warranty and Replacement Service (USA Only)	6
BROTHER MULTIFUNCTION CENTER /FAX MACHINE LIMITED WARRANTY (Canada only)	8
Table of Contents	10
Section I: General	13
1 General information	14
Using the documentation	14
Symbols and conventions used in the documentation	14
Accessing the Software User’s Guide	15
Viewing documentation	15
Viewing documentation (Windows®)	15
How to find scanning instructions	16
Software User's Guide:	16
ScanSoft™ PaperPort™ 11SE with OCR How-to-Guides	16
Viewing documentation (Macintosh®)	16
How to find scanning instructions	16
Software User's Guide:	16
Presto!® PageManager® User's Guide:	16
Accessing Brother support (for Windows®)	17
Control panel overview	18
2 Loading paper and documents	19
Loading paper and print media	19
Loading paper in the paper tray	19
Printing on plain paper, recycled paper or transparencies from the paper tray	19
Loading paper in the manual feed slot	20
Printing on plain paper, recycled paper or transparencies from the manual feed slot	20
Printing on thick paper, bond paper labels and envelopes	21
Unprintable area	23
Unprintable area for copies	23
Unprintable area when printing from a computer	23
Acceptable paper and other print media	24
Recommended paper and print media	24
Type and size of paper	24
Standard paper tray	24
Manual feed slot	24
Paper capacity of the paper trays	25
Recommended paper specifications	25
Handling and using special paper	26
Types of paper to avoid	26
Envelopes	27
Types of envelopes to avoid	27
Labels	28
Types of labels to avoid	28
Loading documents	29
Using the automatic document feeder (ADF) (DCP-7040 only)	29
Recommended environment	29
Using the scanner glass	30
3 General setup	31
Paper settings	31
Paper type	31
Paper size	31
Volume settings	31
Beeper volume	31
Ecology features	32
Toner save	32
Sleep time	32
LCD contrast	33
User Settings List	33
Section II: Copy	35
4 Making copies	36
How to copy	36
Entering copy mode	36
Making a single copy	36
Making multiple copies	36
Stop copying	36
Copy options (temporary settings)	37
Enlarging or reducing the image copied	37
Adjusting contrast	38
Contrast	38
Using the Options key	39
Improving copy quality	39
Sorting copies using the ADF (DCP-7040 only)	40
Making N in 1 copies (page layout)	40
Important	40
(DCP-7040 only) If you are copying from the ADF:	41
If you are copying from the scanner glass:	41
Out of memory message	41
Section III: Software	43
5 Software features	44
How to read HTML User’s Guide	44
For Windows®	44
For Macintosh®	45
Section IV: Appendixes	47
A Safety and legal	48
Choosing a location	48
To use the machine safely	49
Important information	52
Federal Communications Commission (FCC) Declaration of Conformity (USA only)	52
Important	52
Important-about the interface cable	52
Industry Canada Compliance Statement (Canada only)	53
Disconnect device	53
International ENERGY STAR® Compliance Statement	53
Laser safety	53
FDA regulations	54
Important safety instructions	54
Trademarks	57
B Troubleshooting and routine maintenance	58
Troubleshooting	58
If you are having difficulty with your machine	58
Improving the print quality	61
Error and maintenance messages	67
Document jams (DCP-7040 only)	69
Document is jammed in the top of the ADF unit	69
Document is jammed under the document cover	69
Document is jammed at the output tray	69
Paper jams	70
Paper is jammed inside the machine	70
Paper is jammed at the back of the machine	72
Paper is jammed inside the drum unit and toner cartridge assembly	73
Routine maintenance	74
Cleaning the outside of the machine	74
Clean the outside of the machine as follows:	74
Cleaning the scanner glass	75
Cleaning the laser scanner window	76
Cleaning the corona wire	78
Cleaning the drum unit	80
Replacing the consumable items	82
Replacing a toner cartridge	82
Replacing the drum unit	86
Machine information	89
Checking the serial number	89
Checking the page counters	89
Checking the Drum life	89
Packing and shipping the machine	90
C Menu and features	91
On-screen programming	91
Menu table	91
Memory storage	91
Menu keys	91
How to access the menu mode	92
Menu table	93
D Specifications	95
General	95
Print media	97
Copy	98
Scan	99
Print	100
Interfaces	100
Computer requirements	101
Consumable items	102
E Glossary	103
Index	104

Match case Limit results 1 per page

Software difficulties

Difficulties

Suggestions

Cannot install software or print.

Run the

Repair MFL-Pro Suite

program on the CD-ROM. This program will repair

and reinstall the software.

Cannot perform ‘2 in 1’ or ‘4 in 1’

printing.

Check that the paper size setting in the application and in the printer driver are the

same.

The machine does not print from

Adobe Illustrator.

Try to reduce the print resolution. (See

Advanced tab in the Software User’s Guide

on the CD-ROM

Paper handling difficulties

Difficulties

Suggestions

The machine does not load paper.

The LCD shows

No Paper

or a

Paper Jam message.

If there is no paper, load a new stack of paper into the paper tray.

If there is paper in the paper tray, make sure it is straight. If the paper is curled,

you should straighten it. Sometimes it is helpful to remove the paper, turn the

stack over and put it back into the paper tray.

Reduce the amount of paper in the paper tray, and then try again.

If the LCD shows Paper Jam message and you still have a problem, see

Paper jams

on page 58.

How do I print on envelopes?

You can load envelopes from the manual feed slot. Your application must be set

up to print the envelope size you are using. This is usually done in the Page Setup

or Document Setup menu of your application. (See your application’s manual for

more information.)

Which paper can I use?

You can use plain paper, recycled paper, transparency and labels that are made

for laser machines. (For details, see

Acceptable paper and other print media

on page 12.)

There is a paper jam.

(See

Paper jams

on page 58.)

Print quality difficulties

Difficulties

Suggestions

Printed pages are curled.

Low quality thin or thick paper or not printing on the recommended side of the

paper could cause this problem. Try turning over the stack of paper in the

paper tray.

Make sure that you choose the Paper Type that suits the print media type you

are using. (See

Acceptable paper and other print media

on page 12.)

Printed pages are smeared.

The Paper Type setting may be incorrect for the type of print media you are using,

or the print media may be too thick or have a rough surface. (See

Acceptable

paper and other print media

on page 12 and

Basic tab in the Software User’s

Guide on the CD-ROM

Printouts are too light.

If this problem occurs when making copies or printing, turn Toner Save mode

to off in the machine menu settings. (See

Toner save

on page 20.)

Set Toner Save mode to off in the Advanced tab in the printer driver. (See

Advanced tab in the Software User’s Guide on the CD-ROM