Brother International MFC 3220C Users Manual - English - Page 139

Troubleshooting And Routine Maintenance

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ERROR MESSAGES ERROR MESSAGE CAUSE ACTION Data Remains Print data remains in the machine's memory. Re-start printing from your computer. Print data remains in the machine's memory. The USB cable was unplugged while the computer was sending the data to the machine. Press Stop/Exit. The machine will cancel the job and eject the page that is being printed. DR Mode in Use The machine is set to Distinctive Ring mode. Set Distinctive Ring to Off. You can not change the Receive Mode from (See Turning off the Distinctive Ring Manual to another mode. on page 5-13.) High Temperature The print heads are too warm. Allow the machine to cool down. Ink Empty One or more of the ink cartridges is empty. The machine will stop all print operations. While memory is available, black and white faxes will be received into memory. If a sending machine has a color fax, the machine's 'handshake' will request that the fax be sent as black and white. If the sending machine has the ability to convert it, the color fax will be received into memory as a black and white fax. Replace the ink cartridges. (See Replacing the ink cartridges on page 12-20.) Instert Original The original was inserted properly. See Load originals on page 2-1. Low Temperature The print heads are too cold. Allow the machine to warm up. Machine Error The machine has a mechanical problem. XX Call Brother Customer Service. In USA: 1-800-284-4329 In Canada: 1-877-BROTHER In Montreal: (514) 685-6464 Near Empty One or more of the ink cartridges are running out of ink. If a sending machine has a color fax, the machine's 'handshake' will request that the fax be sent as black and white. If the sending machine has the ability to convert it, the color fax will be received into memory as a black and white fax. Order a new ink cartridge. (See Ordering accessories and supplies on page ii.) No Response/ The number you dialed does not answer or is Verify the number and try again. Busy busy. Not Registered You tried to access a One-Touch or Speed-Dial number that is not programmed. Set up the One-Touch or Speed-Dial number. (See Storing One-Touch Dial numbers on page 7-1 and Storing Speed-Dial numbers on page 7-3.) TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 2

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TROUBLESHOOTING AND ROUTINE MAINTENANCE
12 - 2
Data Remains
Print data remains in the machine’s memory.
Re-start printing from your
computer.
Print data remains in the machine’s memory.
The USB cable was unplugged while the
computer was sending the data to the
machine.
Press
Stop/Exit
. The machine will
cancel the job and eject the page
that is being printed.
DR Mode in
Use
The machine is set to Distinctive Ring mode.
You can not change the Receive Mode from
Manual to another mode.
Set Distinctive Ring to Off.
(See
Turning off the Distinctive Ring
on page 5-13.)
High
Temperature
The print heads are too warm.
Allow the machine to cool down.
Ink Empty
One or more of the ink cartridges is empty.
The machine will stop all print operations.
While memory is available, black and white
faxes will be received into memory. If a
sending machine has a color fax, the
machine’s ‘handshake’ will request that the
fax be sent as black and white. If the sending
machine has the ability to convert it, the color
fax will be received into memory as a black
and white fax.
Replace the ink cartridges.
(See
Replacing the ink cartridges
on
page 12-20.)
Instert
Original
The original was inserted properly.
See
Load originals
on page 2-1.
Low
Temperature
The print heads are too cold.
Allow the machine to warm up.
Machine Error
XX
The machine has a mechanical problem.
Call Brother Customer Service.
In USA:
1-800-284-4329
In Canada:
1-877-BROTHER
In Montreal:
(514) 685-6464
Near Empty
One or more of the ink cartridges are running
out of ink. If a sending machine has a color
fax, the machine’s ‘handshake’ will request
that the fax be sent as black and white. If the
sending machine has the ability to convert it,
the color fax will be received into memory as
a black and white fax.
Order a new ink cartridge.
(See
Ordering accessories and
supplies
on page ii.)
No Response/
Busy
The number you dialed does not answer or is
busy.
Verify the number and try again.
Not
Registered
You tried to access a One-Touch or
Speed-Dial number that is not programmed.
Set up the One-Touch or Speed-Dial
number. (See
Storing One-Touch
Dial numbers
on page 7-1 and
Storing Speed-Dial numbers
on
page 7-3.)
ERROR MESSAGES
ERROR
MESSAGE
CAUSE
ACTION