Brother International MFC-J615W Basic Users Manual - English - Page 71
Stop/Exit, Error Message, Cause, Action, Replacing the ink cartridges, Using the ADF, Document jam - scan check connection
UPC - 012502625087
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Troubleshooting Error Message Cause Action Cannot Detect You installed a new ink cartridge too Take out the new ink cartridge and quickly and the machine did not detect re-install it slowly until it clicks. it. If you are not using Genuine Brother Innobella™ ink the machine may not detect the ink cartridge. Use a new Genuine Brother Innobella™ Ink Cartridge. If the error is not cleared, call Brother Customer Service. An ink cartridge is not installed properly. Take out the new ink cartridge and re-install it slowly until it clicks. (See Replacing the ink cartridges on page 53.) Cannot Print Replace Ink One or more of the ink cartridges have reached the end of their life. The machine will stop all print operations. While memory is available, black and white faxes will be stored in the memory. If a sending machine has a color fax, the machine's "handshake" will ask that the fax be sent as black & white. If the sending machine has the ability to convert it, the color fax will be stored in the memory as a black & white fax. Replace the ink cartridges. (See Replacing the ink cartridges on page 53.) Comm.Error Poor telephone line quality caused a communication error. Send the fax again or connect the machine to another telephone line. If the problem continues, call the telephone company and ask them to check your telephone line. Connection Fail You tried to poll a fax machine that is Check the other fax machine's polling not in Polled Waiting mode. setup. Cover is Open The scanner cover is not completely Lift the scanner cover and then close it closed. again. The ink cartridge cover is not completely closed. Firmly close the ink cartridge cover until it clicks. Data Remaining Print data is left in the machine's memory. Press Stop/Exit. The machine will cancel the job and clear it from the B memory. Try to print again. Disconnected The other person or other person's fax Try to send or receive again. machine stopped the call. Document Jam The document was not inserted or fed (See Using the ADF on page 22.) properly, or the document scanned from the ADF was too long. (See Document jam on page 64.) DR Mode in Use The machine is set to Distinctive Ring mode. You cannot change the Receive Mode from Manual to another mode. Set Distinctive Ring to Off. (See Turning off Distinctive Ring on page 35.) High Temperature The print head is too warm. Allow the machine to cool down. 57