Brother International SE725 Operation Manual - Page 92

Troubleshooting Symptom, Cause/solution Reference The LCD screen is fogged up. Condensation has formed on the LCD screen. - • After a while, the cloudiness will disappear. The operation keys do not respond, or the key response is too sensitive. A glove is worn when the keys are touched. The keys are touched with a fingernail. A non-electrostatic touch pen is being used. The sensitivity of the operation keys is not set for the user. 10, 16 The sewing light does not come on. [Light] is set to [OFF] in the settings screen. 15 Embroidery unit does not operate. Embroidery unit is not attached correctly. 62 Cannot retrieve an embroidery pattern via wireless network. Embroidery patterns unavailable for this machine - cannot be retrieved. • Check the embroidery data and the message displayed on the application. ■ While sewing Symptom, Cause/solution Reference Machine does not operate. "Start/Stop" button was not pressed. 31 The bobbin winder shaft is pushed to the right. 19 There is no stitch selected. 31 Presser foot is not lowered. 32 "Start/Stop" button was pressed with the foot controller attached. The "Start/Stop" button was pressed while the machine is set for the sewing speed controller to control the zigzag stitch width. Needle breaks. Needle is installed incorrectly. 32 15, 52 28 Needle clamp screw is not tightened. 28 Needle is turned or bent. 28 Using improper needle or thread for the selected 27 fabric. Wrong presser foot was used. 29 Upper thread tension is too tight. 36 Fabric is pulled during sewing. - Spool of thread is set incorrectly. 19 Symptom, Cause/solution There are scratches around the opening in the needle plate. Reference * * There is a notch on the left side of the opening in the needle plate. This is not a scratch. a 1 Notch There are scratches around the opening in the * presser foot. There are scratches on the bobbin case. * A bobbin designed specifically for this machine is 19 not used. Upper threading is incorrect. 23 Bobbin is set incorrectly. 22 Presser foot is attached incorrectly. 29 Screw of the presser foot holder is loose. 30 Fabric is too thick. 27, 39 Fabric is fed forcefully when sewing thick fabric or 39 thick seams. Stitch length is too short. 35 Stabilizer is not attached to fabric being 64 embroidered. Bobbin thread is incorrectly wound. 19 Upper thread breaks. Machine is not threaded correctly (used the wrong 23 spool cap, spool cap is loose, the thread did not catch the needle bar thread guide, etc.). Knotted or tangled thread is being used. - The selected needle is not appropriate for the 27 thread being used. Upper thread tension is too tight. 36 Thread is tangled. 85 Needle is turned, bent or the point is dull. 28 Needle is installed incorrectly. 28 There are scratches around the opening in the * needle plate. * There is a notch on the left side of the opening in the needle plate. This is not a scratch. a 1 Notch There are scratches around the opening in the * presser foot. There are scratches on the bobbin case. * Using improper needle or thread for the selected 27 fabric. A bobbin designed specifically for this machine is 19 not used. The thread is tangled on the wrong side of the fabric. Upper threading is incorrect. 23, 85 Using improper needle or thread for the selected 27 fabric. 90