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DETAIL-CNT: Other counters

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Display UNIT H EXC. UNIT K EXC. UNIT M EXC. UNIT P EXC. UNIT V EXC. Description Unit H(purge unit) replacement count (Count of executing [INITIALIZE] > [PARTS COUNTER] > [PARTS H]) Unit K(head management sensor) replacement count (Count of executing [INITIALIZE] > [PARTS COUNTER] > [PARTS K]) Unit M(carriage motor) replacement count (Count of executing [INITIALIZE] > [PARTS COUNTER] > [PARTS M]) Unit P(feed unit) replacement count (Count of executing [INITIALIZE] > [PARTS COUNTER] > [PARTS P]) Unit V(mist fan unit) replacement count (Count of executing [INITIALIZE] > [PARTS COUNTER] > [PARTS V]) 6) DETAIL-CNT: Other counters Display MOVE PRINTER N-INKCHK(XX) MEDIACONFIG-CNT T-7-11 Description Count of [Move Printer] operations XX: Ink color Count of turning off the ink remaining level detection for each color Count of media registered by media editor 7) INK-USE1: Counters related to ink consumption T-7-12 Display INK-USE1(XX) INK-USE1(TTL) N-INK-USE1(XX) N-INK-USE1(TTL) Description XX: Ink color Cumulative consumption amount of generic ink Total amount of the cumulative consumption of generic ink XX: Ink color Cumulative consumption amount of refilled ink Total amount of the cumulative consumption of refilled ink 8) INK-USE2: Counters related to ink consumption T-7-13 Display INK-USE2(XX) INK-USE2(TTL) N-INK-USE2(XX) N-INK-USE2(TTL) Description XX: Ink color Consumption amount of generic ink of the currently installed ink tank. Total consumption amount of generic ink of the currently installed ink tanks XX: Ink color Consumption amount of refilled ink of the currently installed ink tank Total consumption amount of refilled ink of the currently installed ink tanks 9) INK-EXC: Counters related to ink tank replacement T-7-14 Display INK-EXC(XX) INK-EXC(TTL) N-INK-EXC(XX) N-INK-EXC(TTL) Description XX: Ink color Cumulative count of generic ink tank replacement Total amount of tho cumulative count of generic ink tank replacement XX: Ink color Cumulative count of refilled ink tank replacement Total amount of tho cumulative count of refilled ink tank replacement 10) MEDIA x (x: 1 to 7): Counters related to media One to seven media types are displayed individually in order with large cumulative print area. T-7-15 Display NAME TTL TTL ROLL ROLL CUT SHEET CUT SHEET Description Media type Total amount of cumulative print area of roll media and cut sheet (metric) Total amount of cumulative print area of roll media and cut sheet (inch) Cumulative print area of roll media (metric) Cumulative print area of roll media (inch) Cumulative print area of cut sheet (metric) Cumulative print area of cut sheet (inch) 11) MEDIA OTHER: Counters related to media Displays the total amount of cumulative print area of the other media type than the above-mentioned T-7-16 Display TTL TTL ROLL ROLL CUT SHEET Description Total amount of cumulative print area of roll media and cut sheet (metric) Total amount of cumulative print area of roll media and cut sheet (inch) Cumulative print area of roll media (metric) Cumulative print area of roll media (inch) Cumulative print area of cut sheet (metric) Unit Times Times Times Times Times Unit Times Times Times Unit ml ml ml ml Unit ml ml ml ml Unit ml ml ml ml Unit m2 Sq.f m2 Sq.f m2 Sq.f Unit m2 Sq.f m2 Sq.f m2 Chapter 7 7-9

Section	Page
Chapter 1 PRODUCT DESCRIPTION	13
1.1 Product Overview	17
1.1.1 Product Overview	17
1.2 Features	17
1.2.1 Features	17
1.2.2 Printhead	17
1.2.3 Ink tank	18
1.2.4 Cutter unit	18
1.2.5 Roll holder	18
1.2.6 Media take-up unit (option)	18
1.2.7 Consumables	19
1.3 Product Specifications	19
1.3.1 General Specifications	19
1.4 Detailed Specifications	21
1.4.1 Printing mode	21
1.4.2 Interface Specifications	21
1.5 Names and Functions of Components	22
1.5.1 Front	22
1.5.2 Rear	23
1.5.3 Carriage	23
1.5.4 Internal parts	24
1.6 Basic Operation	24
1.6.1 Operation panel	24
1.6.2 Main menu	25
1.7 Safety and Precautions	32
1.7.1 Safety Precautions	32
1.7.1.1 Moving Parts	32
1.7.1.2 Adhesion of Ink	33
1.7.1.3 Electrical Parts	34
1.7.2 Other Precautions	34
1.7.2.1 Printhead	34
1.7.2.2 Ink tank	35
1.7.2.3 Handling the Printer	36
1.7.3 Precautions When Servicing Printer	37
1.7.3.1 Notes on the Data Stored in the Printer	37
1.7.3.2 Confirming the Firmware Version	37
1.7.3.3 Precautions Against Static Electricity	37
1.7.3.4 Precautions for Disassembly/Reassembly	37
1.7.3.5 Self-diagnostic feature	37
1.7.3.6 Disposing of the Lithium Battery	37
Chapter 2 TECHNICAL REFERENCE	39
2.1 Basic Operation Outline	43
2.1.1 Printer Diagram	43
2.1.2 Print Driving	43
2.2 Firmware	43
2.2.1 Operation Sequence at Power-on	43
2.2.2 Operation Sequence at Power-off	44
2.2.3 Print Control	45
2.2.4 Print Position Adjustment Function	46
2.2.5 Head Management	46
2.2.6 Printhead Overheating Protection Control	46
2.2.7 Pause between Pages	46
2.2.8 White Raster Skip	46
2.2.9 Sleep mode	46
2.3 Printer Mechanical System	47
2.3.1 Outline	47
2.3.1.1 Outline	47
2.3.2 Ink Passage	47
2.3.2.1 Ink Passage	47
2.3.2.1.1 Overview of Ink Passage	47
2.3.2.2 Ink Tank Unit	48
2.3.2.2.1 Structure of Ink Tank Unit	48
2.3.2.3 Carriage Unit	50
2.3.2.3.1 Functions of Carriage unit	50
2.3.2.3.2 Structure of Carriage Unit	50
2.3.2.4 Printhead	52
2.3.2.4.1 Structure of Printhead	52
2.3.2.5 Purge Unit	53
2.3.2.5.1 Functions of Purge Unit	53
2.3.2.5.2 Structure of Purge Unit	54
2.3.2.6 Maintenance Cartridge	56
2.3.2.6.1 Maintenance cartridge	56
2.3.2.7 Air Flow	56
2.3.2.7.1 Air flow	56
2.3.3 Paper Path	56
2.3.3.1 Outline	56
2.3.3.1.1 Overview of Paper Path	56
2.3.3.2 Paper Path	58
2.3.3.2.1 Structure of Feed Roller Unit	58
2.3.3.3 Cutter Unit	58
2.3.3.3.1 Structure of the cutter unit	58
2.4 Printer Electrical System	58
2.4.1 Outline	58
2.4.1.1 Overview	58
2.4.2 Main Controller	59
2.4.2.1 Main controller components	59
2.4.3 Carriage Relay PCB	61
2.4.3.1 Carriage relay PCB components	61
2.4.4 Head Relay PCB	61
2.4.4.1 Head relay PCB components	61
2.4.5 Motor Driver	61
2.4.5.1 Media take-up unit components	61
2.4.6 Maintenance Cartridge Relay PCB	62
2.4.6.1 Maintenance cartridge relay PCB components	62
2.4.7 Power Supply	62
2.4.7.1 Power supply block diagram	62
2.5 Detection Functions with Sensors	62
2.5.1 Cover system	62
2.5.2 Ink passage system	63
2.5.3 Carriage system	65
2.5.4 Paper path system	66
2.5.5 Humidity sensor	66
2.5.6 Media take-up Unit	67
Chapter 3 INSTALLATION	69
3.1 Installation	73
3.1.1 Making Pre-Checks	73
3.1.1.1 Making Pre-Checks	73
3.1.2 Unpacking and Installation	73
3.1.2.1 Checking the Contents	73
3.1.2.2 Assembling the Stand	75
3.1.2.3 Installing the Printer	78
3.1.2.4 Installing the Basket	79
3.1.2.5 Installing the Media Take-Up Unit (Option)	83
3.1.2.6 Removing Protection Materials	89
3.1.3 Checking the Images/Operations	91
3.1.3.1 Checking the Image and Operation	91
Chapter 4 DISASSEMBLY/REASSEMBLY	93
4.1 Service Parts	97
4.1.1 Service parts	97
4.2 Disassembly/Reassembly	97
4.2.1 Diassembly/Reassembly	97
4.3 Points to Note on Disassembly and Reassembly	100
4.3.1 Note on locations prohibited from disassembly	100
4.3.2 Moving the carriage manually	100
4.3.3 Units requiring draining of ink	101
4.3.4 External covers	101
4.3.5 Drive unit	107
4.3.6 Carriage unit	108
4.3.7 Ink tube unit	112
4.3.8 Feeder unit	113
4.3.9 Purge unit	113
4.3.10 Ink tank unit	114
4.3.11 Linear encoder	117
4.3.12 Head management sensor	118
4.3.13 PCBs	118
4.3.14 Opening the cap and moving the wiper unit	119
4.3.15 Opening and closing ink supply valves	119
4.3.16 Draining the ink	120
4.4 Applying the Grease	121
4.4.1 Applying the Grease	121
4.5 Adjustment and Setup Items	123
4.5.1 Action to take after replacing the feed roller HP sensor, feed roller encoder, or feed roller	123
4.5.2 Action to take after replacing the carriage unit or multi sensor	123
4.5.3 Action to take after replacing the head management sensor	123
Chapter 5 MAINTENANCE	125
5.1 Periodic Replacement Parts	129
5.1.1 Periodic replacement parts	129
5.2 Consumable Parts	129
5.2.1 Consumable parts	129
5.3 Periodic Maintenance	129
5.3.1 Regular Maintenance	129
Chapter 6 TROUBLESHOOTING	131
6.1 Troubleshooting	135
6.1.1 Outline	135
6.1.1.1 Outline of Troubleshooting	135
6.1.2 Troubleshooting When Warnings Occur	135
6.1.2.1 Ink Level: Check	135
6.1.2.2 Check maint cartridge capacity.	135
6.1.2.3 Ink tank is empty. Replace the ink tank.	135
6.1.2.4 No ink tank loaded. Check ink tank	135
6.1.2.5 Close Ink Tank Cover	135
6.1.2.6 End of paper feed. Cannot feed paper more.	136
6.1.2.7 Paper Type Wrong	136
6.1.2.8 GARO W12xx	136
6.1.2.9 Check printed document.	136
6.1.2.10 Prepare for parts replacement. Call for service.	136
6.1.2.11 Parts replacement time has passed. Call for service.	137
6.1.3 Troubleshooting When Errors Occur	137
6.1.3.1 03870001-2015 Cutter error	137
6.1.3.2 03010000-200C/03010000-200E/03010000-200F/03010000-2017/03010000-2018/03016000-2010 multi sensor	137
6.1.3.3 03031000-2E0F Upper cover sensor error	137
6.1.3.4 03031101-2E10 Ink tank cover switch error	137
6.1.3.5 03031000-2E11 Carriage cover sensor error	138
6.1.3.6 03031000-2E12 Defective paper release lever	138
6.1.3.7 03010000-2016/03010000-2E27 Paper feed error	138
6.1.3.8 03010000-200D Cut media end error	138
6.1.3.9 03010000-2E1F/03060000-2E14/03060A00-2E00/03061000-2E15/03063000-2E08/03860002-2E02/03860002-2E0A/ 03860002-2E0C Path mismatch error	139
6.1.3.10 03862000-2E09 Insufficient roll media error	139
6.1.3.11 03890000-2920 Media take-up motor error	139
6.1.3.12 03890000-2921 Media take-up paper detection sensor error	139
6.1.3.13 03060A00-2E1B Roll media end error	139
6.1.3.14 03861001-2405/03861001-2406 Borderless printing error	140
6.1.3.15 03810104-2500/03810101-2501/03810102-2502/03810103-2503/03810112-2504/03810113-2505/03810106-2506/ 03810105-2508/03810115-2509/03810107-250A/03810109-250B/03810108-250C No ink error	140
6.1.3.16 03830104-2520/03830101-2521/03830102-2522/03830103-2523/03830112-2524/03830113-2525/03830106-2526/ 03830105-2528/038301...	140
6.1.3.17 03800204-2540/03830201-2541/03830202-2542/03830203-2543/03830212-2544/03830213-2545/03830206-2546/ 03830205-2548/03830215-2549/03830207-254A/03830209-254B/03830208-254C Invalid ink tank ID	140
6.1.3.18 03830304-2560/03830301-2561/03830302-2562/03830303-2563/03830312-2564/03830313-2565/03830306-2566/ 03830305-2568/03830305-2568/03830315-2569/03830307-256A/03830309-256B/03830308-256C Ink tank EEPROM error	140
6.1.3.19 03810204-2570/03810201-2571/03810202-2572/03810203-2573/03810212-2574/03810213-2575/03810206-2576/ 03810205-2578/03810215-2579/03810207-257A/03810209-257B/03810208-257C Ink low error (occurs when replacing the printhead)	140
6.1.3.20 03810204-2580/03810201-2581/03810202-2582/03810203-2583/03810212-2584/03810213-2585/03810206-2586/ 03810205-2588/03810215-2589/03810207-258A/03810209-258B/03810208-258C Ink low error (occures when cleaning B is executed)	141
6.1.3.21 03810204-2590/03810201-2591/03810202-2592/03810203-2593/03810212-2594/03810213-2595/03810206-2596/ 03810205-2598/03810215-2599/03810207-259A/03810209-259B/03810208-259C Ink low error (occures when printing)	141
6.1.3.22 03800301-2801/03800201-2802/03800401-2803/03800201-2812/03800302-2809/03800202-280A/03800402-280B/ 03800202-2813 Printhead error	141
6.1.3.23 03800101-2800/03800102-2808/03800201-2804/03800202-2807 Printhead installing error	141
6.1.3.24 03800501-280D/03800502-280E Defective printhead nozzle	142
6.1.3.25 03841201-2816/03841201-2817/03841101-2818/03841001-2819/03841001-281B Maintenance cartridge error	142
6.1.3.26 03010000-2820/03010000-2821/03010000-2822/03010000-2823/03130031-2F32/03010000-2F33/ Adjustment error	142
6.1.3.27 03130031-260E Gap detection error	142
6.1.3.28 03130031-260F Gap adjustment error	142
6.1.3.29 03130031-2618 VH voltage abnormality error	143
6.1.3.30 03800500-2F2F/03800500-2F30 Head management sensor error	143
6.1.3.31 03130031-2F16 Mist fan error	143
6.1.3.32 03130031-2F17 Suction fan error	143
6.1.3.33 03030000-2E21 IEEE1394 Error	143
6.1.3.34 03130031-2F25 Carriage home position error	144
6.1.3.35 03130031-2F26/03130031-2F27 Carriage motor error	144
6.1.3.36 03130031-2F1F/03130031-2F20 Defective sensor in purge unit	144
6.1.3.37 03130031-2F22/03130031-2F23/03130031-2F2D Purge motor driving error	144
6.1.3.38 03130031-2F2A Feed roller home position error	144
6.1.3.39 03130031-2F3A valve open/close error	144
6.1.3.40 03130031-2F2E Roll media feeding error	145
6.1.3.41 03130031-2F28 Lift motor time out error	145
6.1.3.42 03130031-2F13 A/D Converter external trigger output stopped	145
6.1.3.43 03130031-2F14 ASIC Register cannot be written.	145
6.1.3.44 03900001-4042/03900001-4049 Firmware error	145
6.1.3.45 E194-4034 Sensor calibration error	145
6.1.4 Troubleshooting When Service Call Errors Occur	146
6.1.4.1 E141-4046 Recovery system's count error	146
6.1.4.2 E144-4047 Supply system's count error	146
6.1.4.3 E146-4001 Waste ink count full	146
6.1.4.4 E161-403E/E161-403F Abnormally high head temperature	146
6.1.4.5 E194-404A Non-discharge detection count error	146
6.1.4.6 E196-4040/E196-4041/E196-4042/E196-4043/E196-4044/E196-4045 Main controller PCB error	146
6.1.4.7 E198-401C/E198-401D/E198-401E RTC error	146
6.2 Location of Connectors and Pin Arrangement	147
6.2.1 Main controller PCB	147
6.2.2 Carriage relay PCB	156
6.2.3 Head relay PCB	164
6.3 Version Up	171
6.3.1 Firmware Update Tool	171
6.4 Service Tools	172
6.4.1 List of Tools	172
Chapter 7 SERVICE MODE	173
7.1 Service Mode	177
7.1.1 Service Mode	177
7.1.2 Map of the Service mode	177
7.1.3 Details for Service mode	182
7.2 Special Mode	188
7.2.1 Special Modes for Servicing	188
Chapter 8 ERROR CODE	189
8.1 Outline	193
8.1.1 Outline	193
8.2 Warning Table	193
8.2.1 Warnings	193
8.3 Error Table	194
8.3.1 Errors	194
8.4 Sevice Call Table	197

Match case Limit results 1 per page

Chapter 7

7-9

6) DETAIL-CNT: Other counters

T-7-11

7) INK-USE1: Counters related to ink consumption

T-7-12

8) INK-USE2: Counters related to ink consumption

T-7-13

9) INK-EXC: Counters related to ink tank replacement

T-7-14

10) MEDIA x (x: 1 to 7): Counters related to media

One to seven media types are displayed individually in order with large cumulative print area.

T-7-15

11) MEDIA OTHER: Counters related to media

Displays the total amount of cumulative print area of the other media type than the above-mentioned

T-7-16

UNIT H EXC.

Unit H(purge unit) replacement count

(Count of executing [INITIALIZE] > [PARTS COUNTER] > [PARTS H])

Times

UNIT K EXC.

Unit K(head management sensor) replacement count

(Count of executing [INITIALIZE] > [PARTS COUNTER] > [PARTS K])

Times

UNIT M EXC.

Unit M(carriage motor) replacement count

(Count of executing [INITIALIZE] > [PARTS COUNTER] > [PARTS M])

Times

UNIT P EXC.

Unit P(feed unit) replacement count

(Count of executing [INITIALIZE] > [PARTS COUNTER] > [PARTS P])

Times

UNIT V EXC.

Unit V(mist fan unit) replacement count

(Count of executing [INITIALIZE] > [PARTS COUNTER] > [PARTS V])

Times

Display

Description

Unit

MOVE PRINTER

Count of [Move Printer] operations

Times

N-INKCHK(XX)

XX: Ink color

Count of turning off the ink remaining level detection for each color

Times

MEDIACONFIG-CNT

Count of media registered by media editor

Times

Display

Description

Unit

INK-USE1(XX)

XX: Ink color

Cumulative consumption amount of generic ink

INK-USE1(TTL)

Total amount of the cumulative consumption of generic ink

N-INK-USE1(XX)

XX: Ink color

Cumulative consumption amount of refilled ink

N-INK-USE1(TTL)

Total amount of the cumulative consumption of refilled ink

Display

Description

Unit

INK-USE2(XX)

XX: Ink color

Consumption amount of generic ink of the currently installed ink tank.

INK-USE2(TTL)

Total consumption amount of generic ink of the currently installed ink tanks

N-INK-USE2(XX)

XX: Ink color

Consumption amount of refilled ink of the currently installed ink tank

N-INK-USE2(TTL)

Total consumption amount of refilled ink of the currently installed ink tanks

Display

Description

Unit

INK-EXC(XX)

XX: Ink color

Cumulative count of generic ink tank replacement

INK-EXC(TTL)

Total amount of tho cumulative count of generic ink tank replacement

N-INK-EXC(XX)

XX: Ink color

Cumulative count of refilled ink tank replacement

N-INK-EXC(TTL)

Total amount of tho cumulative count of refilled ink tank replacement

Display

Description

Unit

NAME

Media type

TTL

Total amount of cumulative print area of roll media and cut sheet (metric)

TTL

Total amount of cumulative print area of roll media and cut sheet (inch)

Sq.f

ROLL

Cumulative print area of roll media (metric)

ROLL

Cumulative print area of roll media (inch)

Sq.f

CUT SHEET

Cumulative print area of cut sheet (metric)

CUT SHEET

Cumulative print area of cut sheet (inch)

Sq.f

Display

Description

Unit

TTL

Total amount of cumulative print area of roll media and cut sheet (metric)

TTL

Total amount of cumulative print area of roll media and cut sheet (inch)

Sq.f

ROLL

Cumulative print area of roll media (metric)

ROLL

Cumulative print area of roll media (inch)

Sq.f

CUT SHEET

Cumulative print area of cut sheet (metric)

Display

Description

Unit