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Canon 1692B002 Service Manual - Page 195

Printhead L DI correction failure

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Code 03031000-2F38 03031000-2F39 03031101-2E10 03060000-2E14 03060000-2E16 03060000-2E20 03060100-2E02 03060A00-2E08 03060A00-2E00 03060A00-2E1B 03061000-2E15 03130031-260E 03130031-260F 03130031-2618 03130031-2F11 03130031-2F12 03130031-2F13 03130031-2F14 03130031-2F16 03130031-2F17 03130031-2F1F 03130031-2F20 03130031-2F22 03130031-2F23 03130031-2F25 03130031-2F26 03130031-2F27 03130031-2F2A 03130031-2F2B 03130031-2F2E 03130031-2F32 03130031-2F3A 03130031-2F28 03130031-2F36 03130031-2F37 03800101-2800 03800102-2808 03800201-2802 03800201-2804 03800201-2812 03800202-2807 03800202-280A 03800202-2813 03800301-2801 03800302-2809 03800401-2803 03800402-280B 03800500-2F2F 03800500-2F30 03800500-2F31 03800501-280D 03800502-280E 03810104-2500 03810101-2501 03810102-2502 03810103-2503 03810112-2504 03810113-2505 03810106-2506 03810105-2508 03810115-2509 03810107-250A 03810109-250B 03810108-250C 03810204-2580 03810201-2581 Status Upper cover abnormaly open Carriage cover abnormaly open Ink tank cover error Media size mismatch Media type mismatch Media type mismatch when printing adjusting patternes No cut sheet loaded when cut sheet is required Media width mismatch Roll media was not loaded even though the received data indicated roll media. End of roll media Media type mismatch Gap detection error Gap reference surface error (not generated in the user mode.) VH voltage error Carriage unit error Feed unit error A/D converter outside trigger output stop ASIC register writing error Mist fan error Platen fan error Purge motor HP error Purge motor error Pump movement timeout Pump cannot operate Unable to detect CR motor HP Carriage motor driving error Carriage motor timeout Feed roller HP sensor error Feed motor driving error Roll media drive time out Multi sensor faulty Valve motor error Lift motor time out EEPROM error linear scale error Printhead R not installed Printhead L not installed Improper printhead R installed Printhead R installed to left side Printhead R version mismatch Printhead L installed to right side Improper printhead L installed Printhead L version mismatch Printhead R DI correction failure Printhead L DI correction failure Printhead R EEPROM error Printhead L EEPROM error Head management sensor error Head management sensor position adjustment error Head management sensor light-emission level error Many non-discharging nozzles on printhead R Many non-discharging nozzles on printhead L No ink (BK) No ink (Y) No ink (M) No ink (C) No ink (PM) No ink (PC) No ink (MBK) No ink (GY) No ink (PGY) No ink (R) No ink (B) No ink (G) Remaining ink low (BK) Remaining ink low (Y) Chapter 8 8-3

Section	Page
Chapter 1 PRODUCT DESCRIPTION	13
1.1 Product Overview	17
1.1.1 Product Overview	17
1.2 Features	17
1.2.1 Features	17
1.2.2 Printhead	17
1.2.3 Ink tank	18
1.2.4 Cutter unit	18
1.2.5 Roll holder	18
1.2.6 Media take-up unit (option)	18
1.2.7 Consumables	19
1.3 Product Specifications	19
1.3.1 General Specifications	19
1.4 Detailed Specifications	21
1.4.1 Printing mode	21
1.4.2 Interface Specifications	21
1.5 Names and Functions of Components	22
1.5.1 Front	22
1.5.2 Rear	23
1.5.3 Carriage	23
1.5.4 Internal parts	24
1.6 Basic Operation	24
1.6.1 Operation panel	24
1.6.2 Main menu	25
1.7 Safety and Precautions	32
1.7.1 Safety Precautions	32
1.7.1.1 Moving Parts	32
1.7.1.2 Adhesion of Ink	33
1.7.1.3 Electrical Parts	34
1.7.2 Other Precautions	34
1.7.2.1 Printhead	34
1.7.2.2 Ink tank	35
1.7.2.3 Handling the Printer	36
1.7.3 Precautions When Servicing Printer	37
1.7.3.1 Notes on the Data Stored in the Printer	37
1.7.3.2 Confirming the Firmware Version	37
1.7.3.3 Precautions Against Static Electricity	37
1.7.3.4 Precautions for Disassembly/Reassembly	37
1.7.3.5 Self-diagnostic feature	37
1.7.3.6 Disposing of the Lithium Battery	37
Chapter 2 TECHNICAL REFERENCE	39
2.1 Basic Operation Outline	43
2.1.1 Printer Diagram	43
2.1.2 Print Driving	43
2.2 Firmware	43
2.2.1 Operation Sequence at Power-on	43
2.2.2 Operation Sequence at Power-off	44
2.2.3 Print Control	45
2.2.4 Print Position Adjustment Function	46
2.2.5 Head Management	46
2.2.6 Printhead Overheating Protection Control	46
2.2.7 Pause between Pages	46
2.2.8 White Raster Skip	46
2.2.9 Sleep mode	46
2.3 Printer Mechanical System	47
2.3.1 Outline	47
2.3.1.1 Outline	47
2.3.2 Ink Passage	47
2.3.2.1 Ink Passage	47
2.3.2.1.1 Overview of Ink Passage	47
2.3.2.2 Ink Tank Unit	48
2.3.2.2.1 Structure of Ink Tank Unit	48
2.3.2.3 Carriage Unit	50
2.3.2.3.1 Functions of Carriage unit	50
2.3.2.3.2 Structure of Carriage Unit	50
2.3.2.4 Printhead	52
2.3.2.4.1 Structure of Printhead	52
2.3.2.5 Purge Unit	53
2.3.2.5.1 Functions of Purge Unit	53
2.3.2.5.2 Structure of Purge Unit	54
2.3.2.6 Maintenance Cartridge	56
2.3.2.6.1 Maintenance cartridge	56
2.3.2.7 Air Flow	56
2.3.2.7.1 Air flow	56
2.3.3 Paper Path	56
2.3.3.1 Outline	56
2.3.3.1.1 Overview of Paper Path	56
2.3.3.2 Paper Path	58
2.3.3.2.1 Structure of Feed Roller Unit	58
2.3.3.3 Cutter Unit	58
2.3.3.3.1 Structure of the cutter unit	58
2.4 Printer Electrical System	58
2.4.1 Outline	58
2.4.1.1 Overview	58
2.4.2 Main Controller	59
2.4.2.1 Main controller components	59
2.4.3 Carriage Relay PCB	61
2.4.3.1 Carriage relay PCB components	61
2.4.4 Head Relay PCB	61
2.4.4.1 Head relay PCB components	61
2.4.5 Motor Driver	61
2.4.5.1 Media take-up unit components	61
2.4.6 Maintenance Cartridge Relay PCB	62
2.4.6.1 Maintenance cartridge relay PCB components	62
2.4.7 Power Supply	62
2.4.7.1 Power supply block diagram	62
2.5 Detection Functions with Sensors	62
2.5.1 Cover system	62
2.5.2 Ink passage system	63
2.5.3 Carriage system	65
2.5.4 Paper path system	66
2.5.5 Humidity sensor	66
2.5.6 Media take-up Unit	67
Chapter 3 INSTALLATION	69
3.1 Installation	73
3.1.1 Making Pre-Checks	73
3.1.1.1 Making Pre-Checks	73
3.1.2 Unpacking and Installation	73
3.1.2.1 Checking the Contents	73
3.1.2.2 Assembling the Stand	75
3.1.2.3 Installing the Printer	78
3.1.2.4 Installing the Basket	79
3.1.2.5 Installing the Media Take-Up Unit (Option)	83
3.1.2.6 Removing Protection Materials	89
3.1.3 Checking the Images/Operations	91
3.1.3.1 Checking the Image and Operation	91
Chapter 4 DISASSEMBLY/REASSEMBLY	93
4.1 Service Parts	97
4.1.1 Service parts	97
4.2 Disassembly/Reassembly	97
4.2.1 Diassembly/Reassembly	97
4.3 Points to Note on Disassembly and Reassembly	100
4.3.1 Note on locations prohibited from disassembly	100
4.3.2 Moving the carriage manually	100
4.3.3 Units requiring draining of ink	101
4.3.4 External covers	101
4.3.5 Drive unit	107
4.3.6 Carriage unit	108
4.3.7 Ink tube unit	112
4.3.8 Feeder unit	113
4.3.9 Purge unit	113
4.3.10 Ink tank unit	114
4.3.11 Linear encoder	117
4.3.12 Head management sensor	118
4.3.13 PCBs	118
4.3.14 Opening the cap and moving the wiper unit	119
4.3.15 Opening and closing ink supply valves	119
4.3.16 Draining the ink	120
4.4 Applying the Grease	121
4.4.1 Applying the Grease	121
4.5 Adjustment and Setup Items	123
4.5.1 Action to take after replacing the feed roller HP sensor, feed roller encoder, or feed roller	123
4.5.2 Action to take after replacing the carriage unit or multi sensor	123
4.5.3 Action to take after replacing the head management sensor	123
Chapter 5 MAINTENANCE	125
5.1 Periodic Replacement Parts	129
5.1.1 Periodic replacement parts	129
5.2 Consumable Parts	129
5.2.1 Consumable parts	129
5.3 Periodic Maintenance	129
5.3.1 Regular Maintenance	129
Chapter 6 TROUBLESHOOTING	131
6.1 Troubleshooting	135
6.1.1 Outline	135
6.1.1.1 Outline of Troubleshooting	135
6.1.2 Troubleshooting When Warnings Occur	135
6.1.2.1 Ink Level: Check	135
6.1.2.2 Check maint cartridge capacity.	135
6.1.2.3 Ink tank is empty. Replace the ink tank.	135
6.1.2.4 No ink tank loaded. Check ink tank	135
6.1.2.5 Close Ink Tank Cover	135
6.1.2.6 End of paper feed. Cannot feed paper more.	136
6.1.2.7 Paper Type Wrong	136
6.1.2.8 GARO W12xx	136
6.1.2.9 Check printed document.	136
6.1.2.10 Prepare for parts replacement. Call for service.	136
6.1.2.11 Parts replacement time has passed. Call for service.	137
6.1.3 Troubleshooting When Errors Occur	137
6.1.3.1 03870001-2015 Cutter error	137
6.1.3.2 03010000-200C/03010000-200E/03010000-200F/03010000-2017/03010000-2018/03016000-2010 multi sensor	137
6.1.3.3 03031000-2E0F Upper cover sensor error	137
6.1.3.4 03031101-2E10 Ink tank cover switch error	137
6.1.3.5 03031000-2E11 Carriage cover sensor error	138
6.1.3.6 03031000-2E12 Defective paper release lever	138
6.1.3.7 03010000-2016/03010000-2E27 Paper feed error	138
6.1.3.8 03010000-200D Cut media end error	138
6.1.3.9 03010000-2E1F/03060000-2E14/03060A00-2E00/03061000-2E15/03063000-2E08/03860002-2E02/03860002-2E0A/ 03860002-2E0C Path mismatch error	139
6.1.3.10 03862000-2E09 Insufficient roll media error	139
6.1.3.11 03890000-2920 Media take-up motor error	139
6.1.3.12 03890000-2921 Media take-up paper detection sensor error	139
6.1.3.13 03060A00-2E1B Roll media end error	139
6.1.3.14 03861001-2405/03861001-2406 Borderless printing error	140
6.1.3.15 03810104-2500/03810101-2501/03810102-2502/03810103-2503/03810112-2504/03810113-2505/03810106-2506/ 03810105-2508/03810115-2509/03810107-250A/03810109-250B/03810108-250C No ink error	140
6.1.3.16 03830104-2520/03830101-2521/03830102-2522/03830103-2523/03830112-2524/03830113-2525/03830106-2526/ 03830105-2528/038301...	140
6.1.3.17 03800204-2540/03830201-2541/03830202-2542/03830203-2543/03830212-2544/03830213-2545/03830206-2546/ 03830205-2548/03830215-2549/03830207-254A/03830209-254B/03830208-254C Invalid ink tank ID	140
6.1.3.18 03830304-2560/03830301-2561/03830302-2562/03830303-2563/03830312-2564/03830313-2565/03830306-2566/ 03830305-2568/03830305-2568/03830315-2569/03830307-256A/03830309-256B/03830308-256C Ink tank EEPROM error	140
6.1.3.19 03810204-2570/03810201-2571/03810202-2572/03810203-2573/03810212-2574/03810213-2575/03810206-2576/ 03810205-2578/03810215-2579/03810207-257A/03810209-257B/03810208-257C Ink low error (occurs when replacing the printhead)	140
6.1.3.20 03810204-2580/03810201-2581/03810202-2582/03810203-2583/03810212-2584/03810213-2585/03810206-2586/ 03810205-2588/03810215-2589/03810207-258A/03810209-258B/03810208-258C Ink low error (occures when cleaning B is executed)	141
6.1.3.21 03810204-2590/03810201-2591/03810202-2592/03810203-2593/03810212-2594/03810213-2595/03810206-2596/ 03810205-2598/03810215-2599/03810207-259A/03810209-259B/03810208-259C Ink low error (occures when printing)	141
6.1.3.22 03800301-2801/03800201-2802/03800401-2803/03800201-2812/03800302-2809/03800202-280A/03800402-280B/ 03800202-2813 Printhead error	141
6.1.3.23 03800101-2800/03800102-2808/03800201-2804/03800202-2807 Printhead installing error	141
6.1.3.24 03800501-280D/03800502-280E Defective printhead nozzle	142
6.1.3.25 03841201-2816/03841201-2817/03841101-2818/03841001-2819/03841001-281B Maintenance cartridge error	142
6.1.3.26 03010000-2820/03010000-2821/03010000-2822/03010000-2823/03130031-2F32/03010000-2F33/ Adjustment error	142
6.1.3.27 03130031-260E Gap detection error	142
6.1.3.28 03130031-260F Gap adjustment error	142
6.1.3.29 03130031-2618 VH voltage abnormality error	143
6.1.3.30 03800500-2F2F/03800500-2F30 Head management sensor error	143
6.1.3.31 03130031-2F16 Mist fan error	143
6.1.3.32 03130031-2F17 Suction fan error	143
6.1.3.33 03030000-2E21 IEEE1394 Error	143
6.1.3.34 03130031-2F25 Carriage home position error	144
6.1.3.35 03130031-2F26/03130031-2F27 Carriage motor error	144
6.1.3.36 03130031-2F1F/03130031-2F20 Defective sensor in purge unit	144
6.1.3.37 03130031-2F22/03130031-2F23/03130031-2F2D Purge motor driving error	144
6.1.3.38 03130031-2F2A Feed roller home position error	144
6.1.3.39 03130031-2F3A valve open/close error	144
6.1.3.40 03130031-2F2E Roll media feeding error	145
6.1.3.41 03130031-2F28 Lift motor time out error	145
6.1.3.42 03130031-2F13 A/D Converter external trigger output stopped	145
6.1.3.43 03130031-2F14 ASIC Register cannot be written.	145
6.1.3.44 03900001-4042/03900001-4049 Firmware error	145
6.1.3.45 E194-4034 Sensor calibration error	145
6.1.4 Troubleshooting When Service Call Errors Occur	146
6.1.4.1 E141-4046 Recovery system's count error	146
6.1.4.2 E144-4047 Supply system's count error	146
6.1.4.3 E146-4001 Waste ink count full	146
6.1.4.4 E161-403E/E161-403F Abnormally high head temperature	146
6.1.4.5 E194-404A Non-discharge detection count error	146
6.1.4.6 E196-4040/E196-4041/E196-4042/E196-4043/E196-4044/E196-4045 Main controller PCB error	146
6.1.4.7 E198-401C/E198-401D/E198-401E RTC error	146
6.2 Location of Connectors and Pin Arrangement	147
6.2.1 Main controller PCB	147
6.2.2 Carriage relay PCB	156
6.2.3 Head relay PCB	164
6.3 Version Up	171
6.3.1 Firmware Update Tool	171
6.4 Service Tools	172
6.4.1 List of Tools	172
Chapter 7 SERVICE MODE	173
7.1 Service Mode	177
7.1.1 Service Mode	177
7.1.2 Map of the Service mode	177
7.1.3 Details for Service mode	182
7.2 Special Mode	188
7.2.1 Special Modes for Servicing	188
Chapter 8 ERROR CODE	189
8.1 Outline	193
8.1.1 Outline	193
8.2 Warning Table	193
8.2.1 Warnings	193
8.3 Error Table	194
8.3.1 Errors	194
8.4 Sevice Call Table	197

Match case Limit results 1 per page

Chapter 8

8-3

03031000-2F38

Upper cover abnormaly open

03031000-2F39

Carriage cover abnormaly open

03031101-2E10

Ink tank cover error

03060000-2E14

Media size mismatch

03060000-2E16

Media type mismatch

03060000-2E20

Media type mismatch when printing adjusting patternes

03060100-2E02

No cut sheet loaded when cut sheet is required

03060A00-2E08

Media width mismatch

03060A00-2E00

Roll media was not loaded even though the received data indicated roll media.

03060A00-2E1B

End of roll media

03061000-2E15

Media type mismatch

03130031-260E

Gap detection error

03130031-260F

Gap reference surface error (not generated in the user mode.)

03130031-2618

VH voltage error

03130031-2F11

Carriage unit error

03130031-2F12

Feed unit error

03130031-2F13

A/D converter outside trigger output stop

03130031-2F14

ASIC register writing error

03130031-2F16

Mist fan error

03130031-2F17

Platen fan error

03130031-2F1F

Purge motor HP error

03130031-2F20

Purge motor error

03130031-2F22

Pump movement timeout

03130031-2F23

Pump cannot operate

03130031-2F25

Unable to detect CR motor HP

03130031-2F26

Carriage motor driving error

03130031-2F27

Carriage motor timeout

03130031-2F2A

Feed roller HP sensor error

03130031-2F2B

Feed motor driving error

03130031-2F2E

Roll media drive time out

03130031-2F32

Multi sensor faulty

03130031-2F3A

Valve motor error

03130031-2F28

Lift motor time out

03130031-2F36

EEPROM error

03130031-2F37

linear scale error

03800101-2800

Printhead R not installed

03800102-2808

Printhead L not installed

03800201-2802

Improper printhead R installed

03800201-2804

Printhead R installed to left side

03800201-2812

Printhead R version mismatch

03800202-2807

Printhead L installed to right side

03800202-280A

Improper printhead L installed

03800202-2813

Printhead L version mismatch

03800301-2801

Printhead R DI correction failure

03800302-2809

Printhead L DI correction failure

03800401-2803

Printhead R EEPROM error

03800402-280B

Printhead L EEPROM error

03800500-2F2F

Head management sensor error

03800500-2F30

Head management sensor position adjustment error

03800500-2F31

Head management sensor light-emission level error

03800501-280D

Many non-discharging nozzles on printhead R

03800502-280E

Many non-discharging nozzles on printhead L

03810104-2500

No ink (BK)

03810101-2501

No ink (Y)

03810102-2502

No ink (M)

03810103-2503

No ink (C)

03810112-2504

No ink (PM)

03810113-2505

No ink (PC)

03810106-2506

No ink (MBK)

03810105-2508

No ink (GY)

03810115-2509

No ink (PGY)

03810107-250A

No ink (R)

03810109-250B

No ink (B)

03810108-250C

No ink (G)

03810204-2580

Remaining ink low (BK)

03810201-2581

Remaining ink low (Y)

Code

Status