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Canon 1692B002 Service Manual - Page 196

Ink tank ID error PC

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Chapter 8 Code 03810202-2582 03810203-2583 03810212-2584 03810213-2585 03810206-2586 03810205-2588 03810215-2589 03810207-258A 03810209-258B 03810208-258C 03810204-2590 03810201-2591 03810202-2592 03810203-2593 03810212-2594 03810213-2595 03810206-2596 03810205-2598 03810215-2599 03810207-259A 03810209-259B 03810208-259C 03830104-2510 03830101-2511 03830102-2512 03830103-2513 03830112-2514 03830113-2515 03830106-2516 03830105-2518 03830115-2519 03830107-251A 03830109-251B 03830108-251C 03830104-2520 03830101-2521 03830102-2522 03830103-2523 03830112-2524 03830113-2525 03830106-2526 03830105-2528 03830115-2529 03830107-252A 03830109-252B 03830108-252C 03830204-2540 03830201-2541 03830202-2542 03830203-2543 03830212-2544 03830213-2545 03830206-2546 03830205-2548 03830215-2549 03830207-254A 03830209-254B 03830208-254C 03830304-2560 03830301-2561 03830302-2562 03830303-2563 03830312-2564 03830313-2565 03830306-2566 03830305-2568 8-4 Status Remaining ink low (M) Remaining ink low (C) Remaining ink low (PM) Remaining ink low (PC) Remaining ink low (MBK) Remaining ink low (GY) Remaining ink low (PGY) Remaining ink low (R) Remaining ink low (B) Remaining ink low (G) Remaining ink low (BK) Remaining ink low (Y) Remaining ink low (M) Remaining ink low (C) Remaining ink low (PM) Remaining ink low (PC) Remaining ink low (MBK) Remaining ink low (GY) Remaining ink low (PGY) Remaining ink low (R) Remaining ink low (B) Remaining ink low (G) Ink tank status not detected (BK) Ink tank status not detected (Y) Ink tank status not detected (M) Ink tank status not detected (C) Ink tank status not detected (PM) Ink tank status not detected (PC) Ink tank status not detected (MBK) Ink tank status not detected (GY) Ink tank status not detected (PGY) Ink tank status not detected (R) Ink tank status not detected (B) Ink tank status not detected (G) Ink tank not installed (BK) Ink tank not installed (Y) Ink tank not installed (M) Ink tank not installed (C) Ink tank not installed (PM) Ink tank not installed (PC) Ink tank not installed (MBK) Ink tank not installed (GY) Ink tank not installed (PGY) Ink tank not installed (R) Ink tank not installed (B) Ink tank not installed (G) Ink tank ID error (BK) Ink tank ID error (Y) Ink tank ID error (M) Ink tank ID error (C) Ink tank ID error (PM) Ink tank ID error (PC) Ink tank ID error (MBK) Ink tank ID error (GY) Ink tank ID error (PGY) Ink tank ID error (R) Ink tank ID error (B) Ink tank ID error (G) Ink tank EEPROM error (BK) Ink tank EEPROM error (Y) Ink tank EEPROM error (M) Ink tank EEPROM error (C) Ink tank EEPROM error (PM) Ink tank EEPROM error (PC) Ink tank EEPROM error (MBK) Ink tank EEPROM error (GY)

Section	Page
Chapter 1 PRODUCT DESCRIPTION	13
1.1 Product Overview	17
1.1.1 Product Overview	17
1.2 Features	17
1.2.1 Features	17
1.2.2 Printhead	17
1.2.3 Ink tank	18
1.2.4 Cutter unit	18
1.2.5 Roll holder	18
1.2.6 Media take-up unit (option)	18
1.2.7 Consumables	19
1.3 Product Specifications	19
1.3.1 General Specifications	19
1.4 Detailed Specifications	21
1.4.1 Printing mode	21
1.4.2 Interface Specifications	21
1.5 Names and Functions of Components	22
1.5.1 Front	22
1.5.2 Rear	23
1.5.3 Carriage	23
1.5.4 Internal parts	24
1.6 Basic Operation	24
1.6.1 Operation panel	24
1.6.2 Main menu	25
1.7 Safety and Precautions	32
1.7.1 Safety Precautions	32
1.7.1.1 Moving Parts	32
1.7.1.2 Adhesion of Ink	33
1.7.1.3 Electrical Parts	34
1.7.2 Other Precautions	34
1.7.2.1 Printhead	34
1.7.2.2 Ink tank	35
1.7.2.3 Handling the Printer	36
1.7.3 Precautions When Servicing Printer	37
1.7.3.1 Notes on the Data Stored in the Printer	37
1.7.3.2 Confirming the Firmware Version	37
1.7.3.3 Precautions Against Static Electricity	37
1.7.3.4 Precautions for Disassembly/Reassembly	37
1.7.3.5 Self-diagnostic feature	37
1.7.3.6 Disposing of the Lithium Battery	37
Chapter 2 TECHNICAL REFERENCE	39
2.1 Basic Operation Outline	43
2.1.1 Printer Diagram	43
2.1.2 Print Driving	43
2.2 Firmware	43
2.2.1 Operation Sequence at Power-on	43
2.2.2 Operation Sequence at Power-off	44
2.2.3 Print Control	45
2.2.4 Print Position Adjustment Function	46
2.2.5 Head Management	46
2.2.6 Printhead Overheating Protection Control	46
2.2.7 Pause between Pages	46
2.2.8 White Raster Skip	46
2.2.9 Sleep mode	46
2.3 Printer Mechanical System	47
2.3.1 Outline	47
2.3.1.1 Outline	47
2.3.2 Ink Passage	47
2.3.2.1 Ink Passage	47
2.3.2.1.1 Overview of Ink Passage	47
2.3.2.2 Ink Tank Unit	48
2.3.2.2.1 Structure of Ink Tank Unit	48
2.3.2.3 Carriage Unit	50
2.3.2.3.1 Functions of Carriage unit	50
2.3.2.3.2 Structure of Carriage Unit	50
2.3.2.4 Printhead	52
2.3.2.4.1 Structure of Printhead	52
2.3.2.5 Purge Unit	53
2.3.2.5.1 Functions of Purge Unit	53
2.3.2.5.2 Structure of Purge Unit	54
2.3.2.6 Maintenance Cartridge	56
2.3.2.6.1 Maintenance cartridge	56
2.3.2.7 Air Flow	56
2.3.2.7.1 Air flow	56
2.3.3 Paper Path	56
2.3.3.1 Outline	56
2.3.3.1.1 Overview of Paper Path	56
2.3.3.2 Paper Path	58
2.3.3.2.1 Structure of Feed Roller Unit	58
2.3.3.3 Cutter Unit	58
2.3.3.3.1 Structure of the cutter unit	58
2.4 Printer Electrical System	58
2.4.1 Outline	58
2.4.1.1 Overview	58
2.4.2 Main Controller	59
2.4.2.1 Main controller components	59
2.4.3 Carriage Relay PCB	61
2.4.3.1 Carriage relay PCB components	61
2.4.4 Head Relay PCB	61
2.4.4.1 Head relay PCB components	61
2.4.5 Motor Driver	61
2.4.5.1 Media take-up unit components	61
2.4.6 Maintenance Cartridge Relay PCB	62
2.4.6.1 Maintenance cartridge relay PCB components	62
2.4.7 Power Supply	62
2.4.7.1 Power supply block diagram	62
2.5 Detection Functions with Sensors	62
2.5.1 Cover system	62
2.5.2 Ink passage system	63
2.5.3 Carriage system	65
2.5.4 Paper path system	66
2.5.5 Humidity sensor	66
2.5.6 Media take-up Unit	67
Chapter 3 INSTALLATION	69
3.1 Installation	73
3.1.1 Making Pre-Checks	73
3.1.1.1 Making Pre-Checks	73
3.1.2 Unpacking and Installation	73
3.1.2.1 Checking the Contents	73
3.1.2.2 Assembling the Stand	75
3.1.2.3 Installing the Printer	78
3.1.2.4 Installing the Basket	79
3.1.2.5 Installing the Media Take-Up Unit (Option)	83
3.1.2.6 Removing Protection Materials	89
3.1.3 Checking the Images/Operations	91
3.1.3.1 Checking the Image and Operation	91
Chapter 4 DISASSEMBLY/REASSEMBLY	93
4.1 Service Parts	97
4.1.1 Service parts	97
4.2 Disassembly/Reassembly	97
4.2.1 Diassembly/Reassembly	97
4.3 Points to Note on Disassembly and Reassembly	100
4.3.1 Note on locations prohibited from disassembly	100
4.3.2 Moving the carriage manually	100
4.3.3 Units requiring draining of ink	101
4.3.4 External covers	101
4.3.5 Drive unit	107
4.3.6 Carriage unit	108
4.3.7 Ink tube unit	112
4.3.8 Feeder unit	113
4.3.9 Purge unit	113
4.3.10 Ink tank unit	114
4.3.11 Linear encoder	117
4.3.12 Head management sensor	118
4.3.13 PCBs	118
4.3.14 Opening the cap and moving the wiper unit	119
4.3.15 Opening and closing ink supply valves	119
4.3.16 Draining the ink	120
4.4 Applying the Grease	121
4.4.1 Applying the Grease	121
4.5 Adjustment and Setup Items	123
4.5.1 Action to take after replacing the feed roller HP sensor, feed roller encoder, or feed roller	123
4.5.2 Action to take after replacing the carriage unit or multi sensor	123
4.5.3 Action to take after replacing the head management sensor	123
Chapter 5 MAINTENANCE	125
5.1 Periodic Replacement Parts	129
5.1.1 Periodic replacement parts	129
5.2 Consumable Parts	129
5.2.1 Consumable parts	129
5.3 Periodic Maintenance	129
5.3.1 Regular Maintenance	129
Chapter 6 TROUBLESHOOTING	131
6.1 Troubleshooting	135
6.1.1 Outline	135
6.1.1.1 Outline of Troubleshooting	135
6.1.2 Troubleshooting When Warnings Occur	135
6.1.2.1 Ink Level: Check	135
6.1.2.2 Check maint cartridge capacity.	135
6.1.2.3 Ink tank is empty. Replace the ink tank.	135
6.1.2.4 No ink tank loaded. Check ink tank	135
6.1.2.5 Close Ink Tank Cover	135
6.1.2.6 End of paper feed. Cannot feed paper more.	136
6.1.2.7 Paper Type Wrong	136
6.1.2.8 GARO W12xx	136
6.1.2.9 Check printed document.	136
6.1.2.10 Prepare for parts replacement. Call for service.	136
6.1.2.11 Parts replacement time has passed. Call for service.	137
6.1.3 Troubleshooting When Errors Occur	137
6.1.3.1 03870001-2015 Cutter error	137
6.1.3.2 03010000-200C/03010000-200E/03010000-200F/03010000-2017/03010000-2018/03016000-2010 multi sensor	137
6.1.3.3 03031000-2E0F Upper cover sensor error	137
6.1.3.4 03031101-2E10 Ink tank cover switch error	137
6.1.3.5 03031000-2E11 Carriage cover sensor error	138
6.1.3.6 03031000-2E12 Defective paper release lever	138
6.1.3.7 03010000-2016/03010000-2E27 Paper feed error	138
6.1.3.8 03010000-200D Cut media end error	138
6.1.3.9 03010000-2E1F/03060000-2E14/03060A00-2E00/03061000-2E15/03063000-2E08/03860002-2E02/03860002-2E0A/ 03860002-2E0C Path mismatch error	139
6.1.3.10 03862000-2E09 Insufficient roll media error	139
6.1.3.11 03890000-2920 Media take-up motor error	139
6.1.3.12 03890000-2921 Media take-up paper detection sensor error	139
6.1.3.13 03060A00-2E1B Roll media end error	139
6.1.3.14 03861001-2405/03861001-2406 Borderless printing error	140
6.1.3.15 03810104-2500/03810101-2501/03810102-2502/03810103-2503/03810112-2504/03810113-2505/03810106-2506/ 03810105-2508/03810115-2509/03810107-250A/03810109-250B/03810108-250C No ink error	140
6.1.3.16 03830104-2520/03830101-2521/03830102-2522/03830103-2523/03830112-2524/03830113-2525/03830106-2526/ 03830105-2528/038301...	140
6.1.3.17 03800204-2540/03830201-2541/03830202-2542/03830203-2543/03830212-2544/03830213-2545/03830206-2546/ 03830205-2548/03830215-2549/03830207-254A/03830209-254B/03830208-254C Invalid ink tank ID	140
6.1.3.18 03830304-2560/03830301-2561/03830302-2562/03830303-2563/03830312-2564/03830313-2565/03830306-2566/ 03830305-2568/03830305-2568/03830315-2569/03830307-256A/03830309-256B/03830308-256C Ink tank EEPROM error	140
6.1.3.19 03810204-2570/03810201-2571/03810202-2572/03810203-2573/03810212-2574/03810213-2575/03810206-2576/ 03810205-2578/03810215-2579/03810207-257A/03810209-257B/03810208-257C Ink low error (occurs when replacing the printhead)	140
6.1.3.20 03810204-2580/03810201-2581/03810202-2582/03810203-2583/03810212-2584/03810213-2585/03810206-2586/ 03810205-2588/03810215-2589/03810207-258A/03810209-258B/03810208-258C Ink low error (occures when cleaning B is executed)	141
6.1.3.21 03810204-2590/03810201-2591/03810202-2592/03810203-2593/03810212-2594/03810213-2595/03810206-2596/ 03810205-2598/03810215-2599/03810207-259A/03810209-259B/03810208-259C Ink low error (occures when printing)	141
6.1.3.22 03800301-2801/03800201-2802/03800401-2803/03800201-2812/03800302-2809/03800202-280A/03800402-280B/ 03800202-2813 Printhead error	141
6.1.3.23 03800101-2800/03800102-2808/03800201-2804/03800202-2807 Printhead installing error	141
6.1.3.24 03800501-280D/03800502-280E Defective printhead nozzle	142
6.1.3.25 03841201-2816/03841201-2817/03841101-2818/03841001-2819/03841001-281B Maintenance cartridge error	142
6.1.3.26 03010000-2820/03010000-2821/03010000-2822/03010000-2823/03130031-2F32/03010000-2F33/ Adjustment error	142
6.1.3.27 03130031-260E Gap detection error	142
6.1.3.28 03130031-260F Gap adjustment error	142
6.1.3.29 03130031-2618 VH voltage abnormality error	143
6.1.3.30 03800500-2F2F/03800500-2F30 Head management sensor error	143
6.1.3.31 03130031-2F16 Mist fan error	143
6.1.3.32 03130031-2F17 Suction fan error	143
6.1.3.33 03030000-2E21 IEEE1394 Error	143
6.1.3.34 03130031-2F25 Carriage home position error	144
6.1.3.35 03130031-2F26/03130031-2F27 Carriage motor error	144
6.1.3.36 03130031-2F1F/03130031-2F20 Defective sensor in purge unit	144
6.1.3.37 03130031-2F22/03130031-2F23/03130031-2F2D Purge motor driving error	144
6.1.3.38 03130031-2F2A Feed roller home position error	144
6.1.3.39 03130031-2F3A valve open/close error	144
6.1.3.40 03130031-2F2E Roll media feeding error	145
6.1.3.41 03130031-2F28 Lift motor time out error	145
6.1.3.42 03130031-2F13 A/D Converter external trigger output stopped	145
6.1.3.43 03130031-2F14 ASIC Register cannot be written.	145
6.1.3.44 03900001-4042/03900001-4049 Firmware error	145
6.1.3.45 E194-4034 Sensor calibration error	145
6.1.4 Troubleshooting When Service Call Errors Occur	146
6.1.4.1 E141-4046 Recovery system's count error	146
6.1.4.2 E144-4047 Supply system's count error	146
6.1.4.3 E146-4001 Waste ink count full	146
6.1.4.4 E161-403E/E161-403F Abnormally high head temperature	146
6.1.4.5 E194-404A Non-discharge detection count error	146
6.1.4.6 E196-4040/E196-4041/E196-4042/E196-4043/E196-4044/E196-4045 Main controller PCB error	146
6.1.4.7 E198-401C/E198-401D/E198-401E RTC error	146
6.2 Location of Connectors and Pin Arrangement	147
6.2.1 Main controller PCB	147
6.2.2 Carriage relay PCB	156
6.2.3 Head relay PCB	164
6.3 Version Up	171
6.3.1 Firmware Update Tool	171
6.4 Service Tools	172
6.4.1 List of Tools	172
Chapter 7 SERVICE MODE	173
7.1 Service Mode	177
7.1.1 Service Mode	177
7.1.2 Map of the Service mode	177
7.1.3 Details for Service mode	182
7.2 Special Mode	188
7.2.1 Special Modes for Servicing	188
Chapter 8 ERROR CODE	189
8.1 Outline	193
8.1.1 Outline	193
8.2 Warning Table	193
8.2.1 Warnings	193
8.3 Error Table	194
8.3.1 Errors	194
8.4 Sevice Call Table	197

Match case Limit results 1 per page

Chapter 8

8-4

03810202-2582

Remaining ink low (M)

03810203-2583

Remaining ink low (C)

03810212-2584

Remaining ink low (PM)

03810213-2585

Remaining ink low (PC)

03810206-2586

Remaining ink low (MBK)

03810205-2588

Remaining ink low (GY)

03810215-2589

Remaining ink low (PGY)

03810207-258A

Remaining ink low (R)

03810209-258B

Remaining ink low (B)

03810208-258C

Remaining ink low (G)

03810204-2590

Remaining ink low (BK)

03810201-2591

Remaining ink low (Y)

03810202-2592

Remaining ink low (M)

03810203-2593

Remaining ink low (C)

03810212-2594

Remaining ink low (PM)

03810213-2595

Remaining ink low (PC)

03810206-2596

Remaining ink low (MBK)

03810205-2598

Remaining ink low (GY)

03810215-2599

Remaining ink low (PGY)

03810207-259A

Remaining ink low (R)

03810209-259B

Remaining ink low (B)

03810208-259C

Remaining ink low (G)

03830104-2510

Ink tank status not detected (BK)

03830101-2511

Ink tank status not detected (Y)

03830102-2512

Ink tank status not detected (M)

03830103-2513

Ink tank status not detected (C)

03830112-2514

Ink tank status not detected (PM)

03830113-2515

Ink tank status not detected (PC)

03830106-2516

Ink tank status not detected (MBK)

03830105-2518

Ink tank status not detected (GY)

03830115-2519

Ink tank status not detected (PGY)

03830107-251A

Ink tank status not detected (R)

03830109-251B

Ink tank status not detected (B)

03830108-251C

Ink tank status not detected (G)

03830104-2520

Ink tank not installed (BK)

03830101-2521

Ink tank not installed (Y)

03830102-2522

Ink tank not installed (M)

03830103-2523

Ink tank not installed (C)

03830112-2524

Ink tank not installed (PM)

03830113-2525

Ink tank not installed (PC)

03830106-2526

Ink tank not installed (MBK)

03830105-2528

Ink tank not installed (GY)

03830115-2529

Ink tank not installed (PGY)

03830107-252A

Ink tank not installed (R)

03830109-252B

Ink tank not installed (B)

03830108-252C

Ink tank not installed (G)

03830204-2540

Ink tank ID error (BK)

03830201-2541

Ink tank ID error (Y)

03830202-2542

Ink tank ID error (M)

03830203-2543

Ink tank ID error (C)

03830212-2544

Ink tank ID error (PM)

03830213-2545

Ink tank ID error (PC)

03830206-2546

Ink tank ID error (MBK)

03830205-2548

Ink tank ID error (GY)

03830215-2549

Ink tank ID error (PGY)

03830207-254A

Ink tank ID error (R)

03830209-254B

Ink tank ID error (B)

03830208-254C

Ink tank ID error (G)

03830304-2560

Ink tank EEPROM error (BK)

03830301-2561

Ink tank EEPROM error (Y)

03830302-2562

Ink tank EEPROM error (M)

03830303-2563

Ink tank EEPROM error (C)

03830312-2564

Ink tank EEPROM error (PM)

03830313-2565

Ink tank EEPROM error (PC)

03830306-2566

Ink tank EEPROM error (MBK)

03830305-2568

Ink tank EEPROM error (GY)

Code

Status