Canon BJC 70 Product Setup, User Guides & Manuals - Page 145

Troubleshooting Problem Colors print incorrectly Colors are missing Printing is slow in color mode Colors in a line are uneven, or different from the previous lines Cause The BJC-70 driver may not be selected. The driver may not be selecting color. The driver may not be selecting the right monitor. Solution Verify that you selected the BJC-70 printer driver. Check that you selected a color option when you set up the printer driver. Make sure you selected the correct monitor type when you set up the printer driver. If the name of your monitor does not appear within the options section of your printer driver, select Other. NOTE: Some colors are impossible to match exactly. However, the printer tries to come as close as possible. The BJ cartridge may not be firing properly. The print head may need to be cleaned. Run a self test to make sure the BJ cartridge is firing correctly. Clean the print head; see page 101 for details. Print Manager may be turned on. Print options may be too complex. Make sure Print Manager is turned off. Set all print options to their defaults: Plain Paper, Color mode, Normal quality, Pattern Halftone. See Printing Speed Versus Color on page 66 for details. You may have turned the printer off-line and then on-line during a print job. The print mode does not match the data pattern. Do not turn the printer off-line and back on-line during a print job. If you are printing high density color graphics on plain paper, change the Media Type setting from Plain Paper to Coated Paper. If you are using MS-DOS, select the Fine mode. Chapter 8 Troubleshooting 135