Canon BJC 70 Product Setup, User Guides & Manuals - Page 150

Problem Cannot print file sent from remote computer Color matching feature does not work Colors do not print in WordPerfect 5.2 for Windows Multiple copies do not print Cause Software may not be configured correctly. Printer driver may not be set up. There may not be enough Windows resources available to load the screen matching program. Printer driver may not be set up. Colors may not be selected correctly. Your application does not support multiple copies. Solution Check that all software is correctly configured for the network environment. For example, with a Novell network, you must include the Capture statement. Refer to the user's manuals supplied with your networking software for more information. Make sure the BJC-70 printer driver is properly installed and set up. See Chapter 4, Using the Printer With Your Software, for details. You can continue printing without the color matching feature by choosing the Continue button in the message window. Close all open Windows applications and try to print again. Make sure the printer driver is properly set up. See Chapter 4, Using the Printer With Your Software, for details. From the top menu bar, select the File menu. Highlight Preferences and then highlight Print. In the Preferences dialog box, make sure Fast Graphics Printing is not selected (remove the X from this box) and then click on OK. Contact the software vendor. 140 Troubleshooting Chapter 8