Canon EOS C200 EOS C200 EOS C200B Instruction Manual - Page 211
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Troubleshooting The peaking/B&W image/magnification/zebra pattern/waveform monitor/onscreen markers do not appear on the viewfinder or in the video from the VIDEO terminal. - Check that that display of the desired assistance function is enabled for the desired output device or terminal. Magnification/waveform monitor/onscreen markers do not appear in the video from the SDI terminal. - Check that that display of the desired assistance function is enabled for the SDI terminal. Magnification/onscreen markers do not appear in the video from the HDMI terminal. - Check that that display of the desired assistance function is enabled for the HDMI terminal. 211 Network Functions Check This First • Are the access point (wireless router), camera, computer or other network devices all turned on? • Is the network working and correctly configured? • Are all network devices correctly connected to the same network as the camera? • Are there any obstructions between the camera and the access point or between the network device used and the access point? Cannot connect with an access point. - There are other devices in the vicinity interfering with the wireless signal. Remove the camera grip and then set up the network-related settings again. If this does not solve the problem, refer to Precautions Regarding Wi-Fi Networks (A 212). - Password information is not saved with the camera settings. When you load onto the camera settings from an SD card, all the passwords in the network-related settings are reset. Set up the network-related settings as necessary (A 162). - Check that the settings on the network device the camera is trying to connect with are correct. Cannot establish a Camera Access Point connection with a network device. - There are other devices in the vicinity interfering with the wireless signal. Remove the camera grip and then set up the network-related settings again. If this does not solve the problem, refer to Precautions Regarding Wi-Fi Networks (A 212). - When you reset all the camera settings, all network settings are lost as well. Set up the Camera Access Point settings again (A 163). Cannot connect with a wired (Ethernet) network. - Use a category 5e or better shielded twisted pair (STP) Ethernet cable. - Try replacing the Ethernet cable. - When you reset all the camera settings, all network settings are lost as well. Set up the network settings again (A 162). - Check that the network device to which the camera is connected is on and functioning properly. To use 1000BASE-T connection speeds, make sure to use network devices compatible with Gigabit Ethernet (1000BASE-T). The Browser Remote application will not start on the Web browser. - Make sure Browser Remote is activated (A 171). - The URL entered into the Web browser's address bar is incorrect. Be sure to use the URL exactly as it appears in the [Network 4/5] status screen (A 205). The Browser Remote screen is not displayed correctly on the Web browser. - The device, operating system or Web browser used may not be supported. For the latest information about supported systems, visit your local Canon Web site. - Enable JavaScript and cookies in your Web browser's settings. For details, refer to the help modules or online documentation of the Web browser used. - Delete the cache and cookies for Browser Remote's URL in your Web browser and restart Browser Remote.