Canon PIXMA iP6000D iP6000D Quick Start Guide - Page 65

Print Quality is Poor or Contains Errors - incorrect print head installed

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Troubleshooting Print Quality is Poor or Contains Errors Problem Ink does not eject properly/Printing is Blurred/Colors are Wrong/White Streaks appear Possible Cause Ink tank is not seated properly/Ink tank is empty Try This Check that the ink tanks are firmly seated in the print head and reseat them if necessary. Check that the correct ink tanks are installed and that they are in the correct order. Check to see if all the orange tape has been peeled off as shown in (1). If there remains a part of the orange tape as shown in (2), remove it thoroughly. If ink tank is empty, replace the ink tank. See "Replacing an Ink Tank" on page 37. Print head is misaligned Align the print head. See "Aligning the Print Head" on page 57. Print head nozzles are clogged Print the nozzle check pattern to check for uneven ink output. See "Printing the Nozzle Check Pattern" on page 44. See "Print Head Cleaning" on page 49. Paper loaded wrong Check the print side of the paper. side up Follow the instructions packaged with your specialty media for loading and handling. Incorrect paper type On the Main tab of the printer driver, confirm that the Media Type selected matches the paper loaded. Glossy photo paper other than the Canon specialty media is used In the Print dialog box of the printer driver, select Quality & Media from the popup menu, and then confirm that the Media Type selected matches the paper loaded. Select Other Photo Paper from Media Type. It may resolve the problem. Load one sheet at a time and remove each sheet as soon as it is printed. Print Quality is not Be sure to set the Print Quality setting to High in Windows, or Fine in Macintosh. set properly 1. Open the Printer Properties dialog box. 2. On the Main tab, click High for the Print Quality setting. When you cannot choose the High setting or when the print quality does not improve, select Custom, click Set and then adjust the Quality bar for higher print quality. 1. Open the Print dialog box. 2. Select Quality & Media from the pop-up menu and then click Detailed Setting. 3. Drag the Print Quality slide bar to the Fine end. 63

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Troubleshooting
63
Print Quality is Poor or Contains Errors
Problem
Possible Cause
Try This
Ink does not eject
properly/Printing is
Blurred/Colors are
Wrong/White
Streaks appear
Ink tank is not
seated properly/Ink
tank is empty
Check that the ink tanks are firmly seated in the print head and reseat them if
necessary.
Check that the correct ink tanks are installed and that they are in the correct
order.
Check to see if all the orange tape has been peeled off as shown in (1). If there
remains a part of the orange tape as shown in (2), remove it thoroughly.
If ink tank is empty, replace the ink tank. See “Replacing an Ink Tank
Replacing an Ink Tank
Replacing an Ink Tank
Replacing an Ink Tank” on page
37.
Print head is
misaligned
Align the print head.
See “Aligning the Print Head
Aligning the Print Head
Aligning the Print Head
Aligning the Print Head” on page 57.
Print head nozzles
are clogged
Print the nozzle check pattern to check for uneven ink output.
See “Printing the Nozzle Check Pattern
Printing the Nozzle Check Pattern
Printing the Nozzle Check Pattern
Printing the Nozzle Check Pattern” on page 44.
See “Print Head Cleaning
Print Head Cleaning
Print Head Cleaning
Print Head Cleaning” on page 49.
Paper loaded wrong
side up
Check the print side of the paper.
Follow the instructions packaged with your specialty media for
loading and handling.
Incorrect paper
type
On the Main
Main
Main
Main tab of the printer driver, confirm that the Media Type
Media Type
Media Type
Media Type selected
matches the paper loaded.
In the Print
Print
Print
Print dialog box of the printer driver, select Quality & Media
Quality & Media
Quality & Media
Quality & Media from the pop-
up menu, and then confirm that the Media Type
Media Type
Media Type
Media Type selected matches the paper
loaded.
Glossy photo paper
other than the
Canon specialty
media is used
Select Other Photo Paper
Other Photo Paper
Other Photo Paper
Other Photo Paper from
Media Type
Media Type
Media Type
Media Type. It may resolve the problem. Load one
sheet at a time and remove each sheet as soon as it is printed.
Print Quality is not
set properly
Be sure to set the Print Quality
Print Quality
Print Quality
Print Quality setting to High
High
High
High in Windows, or Fine
Fine
Fine
Fine in Macintosh.
1.
Open the Printer Properties
Printer Properties
Printer Properties
Printer Properties dialog box.
2.
On the Main
Main
Main
Main tab, click High
High
High
High for the Print
Print
Print
Print Quality
Quality
Quality
Quality setting.
When you cannot choose the High
High
High
High setting or when the print quality does not
improve, select Custom
Custom
Custom
Custom, click Set
Set
Set
Set and then adjust the Quality
Quality
Quality
Quality bar for higher
print quality.
1.
Open the Print
Print
Print
Print dialog box.
2.
Select Quality & Media
Quality & Media
Quality & Media
Quality & Media from the pop-up menu and then click Detailed
Detailed
Detailed
Detailed
Setting
Setting
Setting
Setting.
3.
Drag the Print Quality
Print Quality
Print Quality
Print Quality slide bar to the Fine
Fine
Fine
Fine end.