Canon PIXMA iP6000D iP6000D Quick Start Guide - Page 77

Troubleshooting Problem Writing Error/Output Error/ Communication Error Cannot print with Automatic Duplex Printing Possible Cause Printer port error Size of loaded paper is incorrect Incorrect paper size is selected Try This Verify the printer port status. 1. Click Start, right-click My Computer and select Properties. When using versions of Windows other than Windows XP, right-click My Computer on the desktop and select Properties. 2. Click the Hardware tab and click Device Manager. Double-click Universal Serial Bus controllers, and USB Printing Support. When using Windows Me or Windows 98, click the Device Manager tab. Double-click Universal Serial Bus controllers, and Canon PIXMA iP6000D. 3. Check whether the General tab shows any unusual condition. Ensure that the size of loaded paper is suitable for Automatic Duplex Printing. Check the Paper Size setting from within your application to ensure that it matches the size of the paper loaded. Check Paper Size on the Page Setup tab in the Printer Properties dialog box (Windows) or the Page Setup dialog box (Macintosh) to ensure that it matches the size of the paper loaded. For the paper size compatible with Automatic Duplex Printing, refer to "Automatically Printing on Both Sides of the Page" on the User's Guide. To print on both sides of the page manually, follow the procedure below. On the Page Setup tab, clear the Duplex Printing check box. Then try printing again. "Error No.: 300" * "Error No.: 1700"* "Error No.: 1851"* Printer is not ready Printer is not properly connected Printer you want to use is not selected on the Printer popup menu on the Print dialog box. Waste ink absorber almost full** Inner cover is open when printing starts When using Mac OS 9.x, select Options from the pop-up menu in the Print dialog box, and then clear the Automatic check box. Then try printing again. Mac OS X does not support the manual duplex printing. Ensure that the POWER lamp lights green. If the POWER lamp is off, turn the printer on. The POWER lamp will flash green when the printer is initializing. Wait until the POWER lamp stops flashing. When the POWER lamp is flashing orange, an error may occur in the printer. For details on how to resolve the error, refer to "Handling Error Messages" on page 72. Ensure that the printer is securely connected to the computer. If using a switching hub or other device, disconnect the printer and reconnect it directly to the computer and try printing again. If successful, the problem may have been with the device. There could also be a problem with the cable(s). Replace the cable(s) and try printing again. Select iP6000D on the Printer pop-up menu on the Print dialog box. If iP6000D does not appear on the Printer pop-up menu, add the printer following the procedures described in the Easy Setup Instructions. The printer has a built-in waste ink absorber to hold the ink used during print head cleaning. Eight flashes indicates that this absorber is nearly full. Press the RESUME button to clear the error so you can continue printing. Before the waste ink absorber becomes completely full, contact the Customer Care Center. Close the inner cover, then press the RESUME button. 75