Canon PIXMA iP6000D iP6000D Quick Start Guide - Page 75

Troubleshooting Number of Flashes Ten flashes Possible Cause Cannot print on both sides of the page Eleven flashes Automatic print head alignment failed POWER lamp flashes alternately green and orange Try This The size of paper may not be compatible with Automatic Duplex Printing. Pressing the RESUME button will discharge the paper, and restart printing from the front side of the next paper. The reverse side will not be printed when an error occurs. For detailed information on the paper compatible with Automatic Duplex Printing, refer to "Automatically Printing on Both Sides of the Page" in the User's Guide. Possible causes are as follows: Letter-sized paper is not loaded on the sheet feeder. Ink has run out or ink tanks are not installed correctly. See "Ink tank is not seated properly/Ink tank is empty" on page 63. Ink level is low Print head nozzles are clogged. Press the RESUME button. See "Printing the Nozzle Check Pattern" on page 44 for information on how to print a nozzle check pattern. The paper output slot has been exposed to a strong light source preventing correct print head alignment. Press the RESUME button and move the printer to a darker location. Try to align the print head again. If the print head alignment fails again, manually align the print head. For a detailed description of manual alignment, refer to "Aligning the Print Head" in the User's Guide. An error that requires contacting the Customer Care Center may have occurred. Disconnect the printer cable from the printer, and then turn the printer off and unplug the printer from the power supply. Plug the printer back in and turn the printer back on after leaving it after a while. If the problem remains, contact the Customer Care Center. 73