Canon PIXMA iP6000D iP6000D Quick Start Guide - Page 68

See Opening the Printer Properties Dialog Box Directly from the Start Menu - driver for windows 7

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Troubleshooting Problem Possible Cause There may be problems with your operating system Try This Restart your computer. It may solve the problem. Delete an undesired print job, if there is any. Use BJ Status Monitor in Windows or Printer Setup Utility (or Print Center) in Macintosh for the deletion. 1. Open the Printer Properties dialog box. See "Opening the Printer Properties Dialog Box Directly from the Start Menu" on page 21. 2. Click the Maintenance tab and then Start Status Monitor. 3. Click Display Print Queue. 4. Select Cancel All Documents in the Printer menu. In Windows Me or Windows 98 Click to select an undesired document and select Purge Print Documents in the Printer menu. 5. When the confirmation message is displayed, click Yes. The print job is deleted. In Windows 2000, the print jobs may not be deleted. 1. Select Applications from the Go menu. 2. Double-click the Printer Setup Utility icon in the Utilities folder. When using Mac OS X v.10.2.x, double-click the Print Center icon. 3. Double-click iP6000D displayed under Name in the Printer List. 4. Click to select an undesired document and click . The print job is deleted. Incorrect paper source is selected Ensure that Paper Feed Switch is selected from Paper Source (Windows) or the Print dialog box (Macintosh) in the printer driver. If Paper Feed Switch is selected, load paper in the paper source selected with paper feed switch on the printer. If you select other settings, ensure that paper is loaded in the correct paper source. For a detailed description of the printer driver settings, refer to "Changing the Paper Source" in the User's Guide. Paper output tray is Open the paper output tray. closed Inner cover is open Close the inner cover and press the RESUME button. 66

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Troubleshooting
66
Problem
Possible Cause
Try This
There may be
problems with your
operating system
Restart your computer. It may solve the problem.
Delete an undesired print job, if there is any. Use BJ Status Monitor
BJ Status Monitor
BJ Status Monitor
BJ Status Monitor in Windows or
Printer Setup Utility
Printer Setup Utility
Printer Setup Utility
Printer Setup Utility (or Print Center
Print Center
Print Center
Print Center) in Macintosh for the deletion.
1.
Open the Printer Properties
Printer Properties
Printer Properties
Printer Properties dialog box.
See “Opening the Printer Properties Dialog Box Directly from the Start Menu
Opening the Printer Properties Dialog Box Directly from the Start Menu
Opening the Printer Properties Dialog Box Directly from the Start Menu
Opening the Printer Properties Dialog Box Directly from the Start Menu”
on page 21.
2.
Click the Maintenance
Maintenance
Maintenance
Maintenance tab and then Start Status Monitor
Start Status Monitor
Start Status Monitor
Start Status Monitor.
3.
Click Display Print Queue
Display Print Queue
Display Print Queue
Display Print Queue.
4.
Select Cancel All Documents
Cancel All Documents
Cancel All Documents
Cancel All Documents in the Printer
Printer
Printer
Printer menu.
In Windows Me or Windows 98
Click to select an undesired document and select Purge Print
Purge Print
Purge Print
Purge Print
Documents
Documents
Documents
Documents in the Printer
Printer
Printer
Printer menu.
5.
When the confirmation message is displayed, click Yes
Yes
Yes
Yes.
The print job is deleted.
In Windows 2000, the print jobs may not be deleted.
1.
Select Applications
Applications
Applications
Applications from the Go
Go
Go
Go menu.
2.
Double-click the Printer Setup Utility
Printer Setup Utility
Printer Setup Utility
Printer Setup Utility icon in the Utilities
Utilities
Utilities
Utilities folder.
When using Mac OS X v.10.2.x, double-click the Print Center
Print Center
Print Center
Print Center icon.
3.
Double-click iP6000D
iP6000D
iP6000D
iP6000D displayed under Name
Name
Name
Name in the Printer List
Printer List
Printer List
Printer List.
4.
Click to select an undesired document and click
.
The print job is deleted.
Incorrect paper
source is selected
Ensure that Paper Feed Switch
Paper Feed Switch
Paper Feed Switch
Paper Feed Switch is selected from Paper Source
Paper Source
Paper Source
Paper Source (Windows) or the
Print
Print
Print
Print dialog box (Macintosh) in the printer driver. If Paper Feed Switch
Paper Feed Switch
Paper Feed Switch
Paper Feed Switch is selected,
load paper in the paper source selected with paper feed switch on the printer.
If you select other settings, ensure that paper is loaded in the correct paper
source.
For a detailed description of the printer driver settings, refer to “Changing the
Paper Source” in the
User’s Guide
.
Paper output tray is
closed
Open the paper output tray.
Inner cover is open
Close the inner cover and press the RESUME
RESUME
RESUME
RESUME button.