Canon REALiS WX6500 Pro AV User Manual - Page 201

There is no Sound, The Projected Image Is Blurred, Cause, Countermeasure

Get Canon REALiS WX6500 Pro AV PDF manuals and user guides View all Canon REALiS WX6500 Pro AV manuals
Add to My Manuals
Save this manual to your list of manuals

Page 201 highlights

Troubleshooting Cause The image files are not compatible with USB File Browser. The LAN cable (shielded twisted pair) is not connected correctly. [HDBaseT] was changed from [On] to [Off] while [Communication settings] > [Wired network] was set to [HDBaseT]. Countermeasure Projection from USB flash drives requires JPEG images with a resolution not exceeding 10912x8640, single-byte alphanumeric file names, and a FATformatted drive. When [LAN] or [HDBaseT] is selected in the [Input] menu, check whether the LAN cable (shielded twisted pair) is connected to the projector correctly. (P127) Configure the [HDBaseT] setting again as follows. (P120) If [HDBaseT] is selected in the [Input] menu, change the [HDBaseT] setting from [Off] to [On] again. ■ There is no Sound Cause The audio cable is not connected correctly. The MUTE function is enabled. The volume level is adjusted to the minimum. An audio cable with a built-in resistor is used. Audio in terminal select is [Off]. Countermeasure Check the audio cable connection. (P49, P51) Press the MUTE button on the remote control. (P36) Press the VOL button on the remote control or the VOL+ button on the side control to adjust the volume level. (P30, P36) Use an audio cable without a built-in resistor. Change the Audio In terminal to the appropriate setting. (P119) ■ The Projected Image Is Blurred Cause The image is out of focus. The distance to the screen is too short. The projector is not placed straight in front of the screen. Countermeasure Adjust the focus. (P59) Check whether the distance to the screen is appropriate. (P43) Check whether the projector is placed obliquely to the screen. A slight error in the projection angle can be corrected through the keystone adjustment function. (P67) Other Information Troubleshooting 201

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
  • 146
  • 147
  • 148
  • 149
  • 150
  • 151
  • 152
  • 153
  • 154
  • 155
  • 156
  • 157
  • 158
  • 159
  • 160
  • 161
  • 162
  • 163
  • 164
  • 165
  • 166
  • 167
  • 168
  • 169
  • 170
  • 171
  • 172
  • 173
  • 174
  • 175
  • 176
  • 177
  • 178
  • 179
  • 180
  • 181
  • 182
  • 183
  • 184
  • 185
  • 186
  • 187
  • 188
  • 189
  • 190
  • 191
  • 192
  • 193
  • 194
  • 195
  • 196
  • 197
  • 198
  • 199
  • 200
  • 201
  • 202
  • 203
  • 204
  • 205
  • 206
  • 207
  • 208
201
Troubleshooting
Other Information
Troubleshooting
■
There is no Sound
■
The Projected Image Is Blurred
The image files are not
compatible with USB File
Browser.
Projection from USB flash drives requires JPEG
images with a resolution not exceeding 10912x8640,
single-byte alphanumeric file names, and a FAT-
formatted drive.
The LAN cable (shielded
twisted pair) is not
connected correctly.
When [LAN] or [HDBaseT] is selected in the [Input]
menu, check whether the LAN cable (shielded
twisted pair) is connected to the projector correctly.
(
P127
)
[HDBaseT] was changed
from [On] to [Off] while
[Communication
settings] > [Wired
network] was set to
[HDBaseT].
Configure the [HDBaseT] setting again as follows.
(
P120
)
If [HDBaseT] is selected in the [Input] menu, change
the [HDBaseT] setting from [Off] to [On] again.
Cause
Countermeasure
The audio cable is not
connected correctly.
Check the audio cable connection. (
P49
,
P51
)
The MUTE function is
enabled.
Press the
MUTE
button on the remote control. (
P36
)
The volume level is
adjusted to the
minimum.
Press the
VOL
button on the remote control or the
VOL+
button on the side control to adjust the volume
level. (
P30
,
P36
)
An audio cable with a
built-in resistor is used.
Use an audio cable without a built-in resistor.
Audio in terminal select
is [Off].
Change the Audio In terminal to the appropriate
setting. (
P119
)
Cause
Countermeasure
The image is out of
focus.
Adjust the focus. (
P59
)
The distance to the
screen is too short.
Check whether the distance to the screen is
appropriate. (
P43
)
The projector is not
placed straight in front of
the screen.
Check whether the projector is placed obliquely to
the screen. A slight error in the projection angle can
be corrected through the keystone adjustment
function. (
P67
)
Cause
Countermeasure