Canon REALiS WX6500 Pro AV User Manual - Page 202

You Cannot Project an Image Appropriately, The Projector Power Turns Off

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Troubleshooting Cause The projector has been moved to a place where the temperature varies a lot. The lens is stained. The tracking is bad. Video is blurred. Motion blur reduction is not available. The sharpness setting is not available. Countermeasure When the projector is moved from a location where the temperature is low to a location where the temperature is high, condensation may form on the lens. The condensation will evaporate after a period of time and the projector will be able to project a normal image. Clean the lens. (P170) Adjust the tracking with the [Auto PC] (P91) or [Tracking] (P92) function. Activate motion blur reduction. (P123) Motion blur reduction is not available in projection using USB flash drives or networked multi-projection. Sharpness cannot be adjusted during split-screen display. ■ You Cannot Project an Image Appropriately Cause The projected image is inverted in the vertical or horizontal direction. The dot clock of the input signal is higher than 162 MHz. A computer cable is used in which some pins are not connected. Countermeasure The ceiling mounted / rear projection setting is incorrect. Check the [Image flip H/V] setting in the [Install settings] menu. (P105) Set the signal dot clock to 162 MHz or less on your computer. Use a computer cable in which all pins are connected. ■ The Projector Power Turns Off Cause The air intake or exhaust vent is blocked. The air filter is dirty. Countermeasure Check whether the air intake or exhaust vent is blocked. If the air intake or exhaust vent is blocked, the temperature inside the projector will increase and the power is automatically turned off to protect the projector. (The [WARNING] indicator and [TEMP] indicator are lit.) Wait until the projector temperature drops, then make sure that the intake and exhaust vents are not blocked and turn on the projector. (P29, P53) Check whether the air filter is clogged with dust. If the air filter is clogged, clean or replace the air filter. (P171, P172) 202

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Troubleshooting
202
■
You Cannot Project an Image Appropriately
■
The Projector Power Turns Off
The projector has been
moved to a place where
the temperature varies a
lot.
When the projector is moved from a location where
the temperature is low to a location where the
temperature is high, condensation may form on the
lens. The condensation will evaporate after a period
of time and the projector will be able to project a
normal image.
The lens is stained.
Clean the lens. (
P170
)
The tracking is bad.
Adjust the tracking with the [Auto PC] (
P91
) or
[Tracking] (
P92
) function.
Video is blurred.
Activate motion blur reduction. (
P123
)
Motion blur reduction is
not available.
Motion blur reduction is not available in projection
using USB flash drives or networked multi-projection.
The sharpness setting is
not available.
Sharpness cannot be adjusted during split-screen
display.
Cause
Countermeasure
The projected image is
inverted in the vertical or
horizontal direction.
The ceiling mounted / rear projection setting is
incorrect. Check the [Image flip H/V] setting in the
[Install settings] menu. (
P105
)
The dot clock of the input
signal is higher than 162
MHz.
Set the signal dot clock to 162 MHz or less on your
computer.
A computer cable is
used in which some pins
are not connected.
Use a computer cable in which all pins are
connected.
Cause
Countermeasure
The air intake or exhaust
vent is blocked.
Check whether the air intake or exhaust vent is
blocked. If the air intake or exhaust vent is blocked,
the temperature inside the projector will increase and
the power is automatically turned off to protect the
projector. (The [WARNING] indicator and [TEMP]
indicator are lit.) Wait until the projector temperature
drops, then make sure that the intake and exhaust
vents are not blocked and turn on the projector. (
P29
,
P53
)
The air filter is dirty.
Check whether the air filter is clogged with dust.
If the air filter is clogged, clean or replace the air filter.
(
P171
,
P172
)
Cause
Countermeasure