Computer Associates BABWBR1151S38 Implementation Guide - Page 275
Best Practices for Installing CA ARCserve Backup
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Best Practices for Installing CA ARCserve Backup 3. Open the Device Manager. Ensure that the Device Manager detects all devices attached to the server. The following diagram illustrates the Device Manager window with a stand-alone server with attached libraries. The libraries are not shared. If the Device Manager does not detect all of your devices, complete the following tasks: ■ Ensure that the device is properly attached to the server. ■ Ensure that you have proper device drivers installed. ■ Configure the devices using Device Configuration. If CA ARCserve Backup cannot detect the devices after you complete these tasks, contact Technical Support at http://ca.com/support. Note: For information about configuring devices, see the Administration Guide. 4. (Optional) Using Device Configuration, perform required configurations. For example, configure a file system device. 5. Submit a simple backup job. Ensure that the backup job completes successfully. If the job fails, perform the following troubleshooting tasks: ■ From the Job Status Manager, review the Activity Log details for the job. ■ If a job contained warning messages, error messages, or both, double-click the message view a description of the problem and the steps that you can take to correct the problem. ■ After you correct the problem, resubmit the job. 6. Submit a simple restore job. Ensure that the restore job completes successfully. If the job fails, perform the following troubleshooting tasks: ■ From the Job Status Manager, review the Activity Log details for the job. ■ If a job contained warning messages, error messages, or both, double-click the message view a description of the problem and the steps that you can take to correct the problem. After you correct the problem, resubmit the job. Appendix B: Using Best Practices to Install and Upgrade CA ARCserve Backup 275