Computer Associates BABWBR1151S38 Implementation Guide - Page 279

Best Practices for Installing CA ARCserve Backup 3. Open the Database Manager and the Job Status Manager. Ensure that you can view database information and Activity Log data. 4. Open the Device Manager. Ensure that the Device Manager detects all devices attached to the primary server and all member servers. The following diagram illustrates the Device Manager window with a primary server with attached devices and a member server and attached device. The primary server is attached to a library that is not shared, and the member server is attached to a library that is shared. If the Device Manager does not detect all of your devices, complete the following tasks: ■ Ensure that the device is properly attached to the server. ■ Ensure that you have proper device drivers installed. ■ Configure the devices using Device Configuration. If CA ARCserve Backup cannot detect the devices after you complete these tasks, contact Technical Support at http://ca.com/support. Note: For information about configuring devices, see the Administration Guide. 5. (Optional) Open the Device Manager and configure a file system device. 6. Submit a simple backup job on a primary server. Ensure that the job completes successfully. If the job fails, perform the following troubleshooting tasks: ■ From the Job Status Manager, review the Activity Log details for the job. ■ If a job contains warning messages, error messages, or both, double-click the message to view a description of the problem and the steps that you can take to correct the problem. ■ After you correct the problem, resubmit the job. Appendix B: Using Best Practices to Install and Upgrade CA ARCserve Backup 279