Computer Associates BABWBR1151S38 Implementation Guide - Page 307

Best Practices for Upgrading CA ARCserve Backup from a Previous Release 3. Open the Device Manager. Ensure that the Device Manager detects all devices attached to the server. The following diagram illustrates the Device Manager window with a stand-alone server with attached libraries. The libraries are not shared. If the Device Manager does not detect all of your devices, complete the following tasks: ■ Ensure that the device is properly attached to the server. ■ Ensure that you have proper device drivers installed. ■ Configure the devices using Device Configuration. If CA ARCserve Backup cannot detect the devices after you complete these tasks, contact Technical Support at http://ca.com/support. Note: For information about configuring devices, see the Administration Guide. 4. (Optional) Using Device Configuration, perform required configurations. For example, configure a file system device. 5. Submit a simple backup job. Ensure that the backup job completes successfully. If the job fails, perform the following troubleshooting tasks: ■ From the Job Status Manager, review the Activity Log details for the job. ■ If a job contained warning messages, error messages, or both, double-click the message view a description of the problem and the steps that you can take to correct the problem. ■ After you correct the problem, resubmit the job. 6. Submit a simple restore job. Ensure that the restore job completes successfully. If the job fails, perform the following troubleshooting tasks: ■ From the Job Status Manager, review the Activity Log details for the job. ■ If a job contained warning messages, error messages, or both, double-click the message view a description of the problem and the steps that you can take to correct the problem. After you correct the problem, resubmit the job. Appendix B: Using Best Practices to Install and Upgrade CA ARCserve Backup 307