Computer Associates BABWBR1151S38 Implementation Guide - Page 54
Installation Progress Logs
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Database Requirements When upgrading from a previous release of CA ARCserve Backup, you must upgrade the Agent for ARCserve Database. This behavior is designed to help ensure that the current version of the CA ARCserve Backup database is protected by the current version of the agent. As a result, you cannot clear the check box next to Agent for Microsoft SQL Server in the product selection tree on the Components dialog. Because the Agent for ARCserve Database is a form of the Agent for Microsoft SQL Server, it will appear as the CA ARCserve Backup Agent for Microsoft SQL Server in the system's installed programs list. If both are present, only a single entry will appear. If you need to uninstall one or the other, the installation sequence will prompt you to select which variant to remove. You can use the stand-alone utility that installs the Agent for ARCserve Database in any of the following situations: ■ When the CA ARCserve Backup database is moved ■ To re-install the agent if it is accidentally uninstalled ■ To install the agent to additional nodes of a cluster ■ To install the agent on a remote computer, if the CA ARCserve Backup installer is unable to do so directly Installation Progress Logs After you install CA ARCserve Backup and any agents and options, CA ARCserve Backup creates installation progress logs that you can refer to in the event that an interactive, silent, or unattended installation fails. Installation progress logs can be useful to CA Customer Support personnel if you need to contact us about an installation problem. 54 Implementation Guide