D-Link DPG-2000W Product Manual - Page 32

Troubleshooting

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Page 32 highlights

Troubleshooting You are Unable to Connect or Establish a Session with the DPG-2000W If you see the window below while trying to establish a session with DPG-2000W(s): „ Verify the SSID of the wireless adapter matches the SSID of the DPG-2000W displayed on the banner page on boot up. „ Ensure the computer's wireless network adapter is set for Infrastructure mode. „ If the DPG-2000W's encryption settings were modified, verify that the computer is using the same encryption settings. „ Try disconnecting power to the unit and then reconnecting it. „ Some DHCP-enabled wireless network adapters may take a while to obtain a valid OS-assigned IP address. To verify whether a valid IP address has been assigned: In Windows 2000 and XP, go to Start > Programs > Accessories > Command Prompt and at the command prompt type in ipconfig and hit enter. In Windows 98 and Me, go to Start > Run and type in winipcfg and click ok. Make sure the wireless network adapter connecting to the DPG-2000W does not show an IP address of 0.0.0.0. If so, try releasing the IP address and then renewing it. If the IP address remains 0.0.0.0, it may be necessary to assign your wireless network adapter a static IP address. Please check with your network administrator to assign the appropriate wireless settings. 32

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32
Troubleshooting
You are Unable to Connect or Establish a Session with
the DPG-2000W
If you see the window below while trying to establish a session with
DPG-2000W
(s):
Verify the SSID of the wireless adapter matches the SSID of the
DPG-2000W displayed on the banner page on boot up.
Ensure the computer’s wireless network adapter is set for Infrastructure
mode.
If the DPG-2000W’s encryption settings were modified, verify that the
computer is using the same encryption settings.
Try disconnecting power to the unit and then reconnecting it.
Some DHCP-enabled wireless network adapters may take a while to
obtain a valid OS-assigned IP address. To verify whether a valid IP
address has been assigned:
In Windows 2000 and XP, go to Start > Programs > Accessories >
Command Prompt and at the command prompt type in
ipconfig
and
hit enter.
In Windows 98 and Me, go to Start > Run and type in
winipcfg
and
click ok.
Make sure the wireless network adapter connecting to the DPG-2000W
does not show an IP address of 0.0.0.0. If so, try releasing the IP address
and then renewing it. If the IP address remains 0.0.0.0, it may be
necessary to assign your wireless network adapter a static IP address.
Please check with your network administrator to assign the appropriate
wireless settings.