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Dell 942 All In One Inkjet Printer Dell™ Photo All-In-One Printer 94 - Page 69

Troubleshooting, Setup Problems, Computer Problems - driver windows 7

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5 Troubleshooting Follow these tips when you troubleshoot your printer: • If the printer does not work, ensure that the printer is properly connected to the electrical outlet and computer, if using a computer. • If an error message appears on the operator panel display, write down the exact message. Setup Problems Computer Problems VE R I F Y T H A T Y O U R P R I N T E R I S C O M P A T I B L E W I T H Y O U R C O M P U T E R - The Dell Photo AIO Printer 942 supports Windows 2000 and Windows XP. MAKE SURE YOU TURNED ON BOTH YOUR PRINTER AND YOUR COMPUTER CHECK THE USB CABLE - • Ensure that the USB cable is firmly connected to your printer and your computer. • Shut down the computer, reconnect the USB cable as shown on the setup diagram for your printer, and then restart the computer. IF THE SOFTWARE INSTALLATION SCREEN DOES NOT APPEAR AUT OMATICALLY, INSTALL THE SOFTWARE MANUALLY - 1 Insert the Drivers and Utilities CD. 2 In Windows XP, click Start→ My Computer. In Windows 2000, double-click My Computer from your desktop. 3 Double-click the CD-ROM drive icon. If necessary, double-click setup.exe. 4 When the printer software installation screen appears, click Install or Install Now. 5 Follow the instructions on your screen to complete the installation. Troubleshooting 69

Section	Page
Getting Started	11
Understanding the Printer Parts	11
Setting Up Your Printer	12
Accessing Your User’s Guide	13
Replacing the Operator Panel	13
Using the Operator Panel	15
Operator Panel Functionality	16
Operator Panel Menus	18
Print Media Guidelines	26
Loading Paper	28
Understanding the Automatic Paper Type Sensor	29
Placing Your Document on the Scanner Glass	31
Using the Printer	33
Printing	33
Printing a Document	33
Printing Photos	33
Printing Borderless Photos	34
Printing Other Projects	35
Copying	35
Copying Documents Without a Computer	35
Copying Documents Using Your Computer	36
Copying Photos Without a Computer	37
Copying Photos Using Your Computer	37
Enlarging or Reducing Images or Documents	38
Changing Copy Settings	39
Scanning	40
Scanning Documents	40
Scanning Photos	40
Scanning Multiple Pages or Images	41
Editing Scanned Text Using Optical Character Recognition (OCR)	42
Saving an Image on Your Computer	42
E-mailing a Scanned Image or Document	43
Faxing	43
Installing Microsoft Fax Console in Windows XP	44
Configuring Microsoft Fax Console (Windows XP) or Fax Service Management (Windows 2000)	44
Faxing a Paper Document	45
Faxing Electronic Documents	46
Receiving a Fax Using Fax Console or Fax Service Management	46
Viewing Sent and Received Faxes Using Fax Console or Fax Service Management	47
Viewing the Status of a Fax Using Fax Console or Fax Service Management	47
Changing the Fax Configuration	47
Using Your Printer in Photo Mode	48
Using Memory Cards	48
Using a PictBridge-Enabled Digital Camera	49
Working With Digital Photos	50
Saving Photos to Your Computer	51
Viewing a Slide Show	51
Printing All Photos on Media Card	51
Understanding the Printer Software	53
Using the Dell Printer Solution Center	53
Using the Dell All-In-One Center	55
Using Printing Preferences	57
Printing Preferences Tabs	58
Using Dell Picture Studio v2.0	58
Using the Memory Card Manager	59
Ink Management	60
Ink Cartridge Maintenance	63
Replacing Ink Cartridges	63
Aligning Ink Cartridges	66
Cleaning the Ink Cartridge Nozzles	67
Troubleshooting	69
Setup Problems	69
Computer Problems	69
Printer Problems	71
General Problems	72
Fax Problems	72
Paper Problems	72
Error Messages and Lights	74
Improving Print Quality	75
Contacting Dell	77
Technical Assistance	77
Automated Order-Status Service	77
Contacting Dell	78
Appendix	95
Limited Warranties and Return Policy	95
Limited Warranty for Dell-Branded Hardware Products	95
\	99
Dell Inc. Ink and Toner Cartridges Limited Warranties	101
Dell Software License Agreement	102
Regulatory Notices	104