Dell 942 All In One Inkjet Printer Dell™ Photo All-In-One Printer 94 - Page 70

Start, Programs, Dell Printers, Dell Photo AIO Printer 942, Printers and Faxes, Set as Default - driver windows xp

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www.dell.com | support.dell.com D E T E R M I N E I F T H E P R I N T E R S O F T W A R E I S I N S T A L L E D - Click Start→ Programs or All Programs→ Dell Printers→ Dell Photo AIO Printer 942. If the Dell Photo AIO Printer 942 does not appear in the list of programs, the printer software is not installed. Install the printer software. For more information, see "Removing and Reinstalling Software" on page 70 CORRECT COMMUNICATION PROBLEMS BETWEEN THE PRINTER AND THE COMPUTER - • Remove the USB cable from your printer and your computer. Reconnect the USB cable to your printer and your computer. • Turn off the printer. Unplug the printer power cable from the electrical outlet. Reconnect the printer power cable into the electrical outlet and turn on the printer. • Restart your computer. SET YOUR PRINTER AS THE DEFAULT PRINTER - Windows XP 1 Click Start→ Printers and Faxes. 2 Right-click Dell Photo AIO Printer 942 and select Set as Default. Windows 2000 1 Click Start→ Settings→ Printers. 2 Right-click Dell Photo AIO Printer 942 and select Set as Default. PRINTER WON'T PRINT AND PRINT JOBS ARE STUCK IN PRINT QUEUE - Check for multiple instances of the printer installed on your computer. 1 In Windows XP, click Start→ Printers and Faxes. In Windows 2000, click Start→ Settings→ Printers. 2 Check for multiple printer objects for your Dell printer -- usually shown as Dell 942, Dell 942 (Copy 1), Dell 942 (Copy 2), etc. 3 Print a job to each of these print objects to see which printer is active. 4 Set that print object as the default printer by right-clicking the printer name and selecting Set as Default Printer. 5 Delete the other copies of the print object by left-clicking the printer name and clicking File→ Delete. To prevent multiple instances of your Dell printer in your Printers folder, make sure when disconnecting and reconnecting the printer from your computer that you always plug the USB cable back into the same USB port that was originally used for the Dell printer. Also, do not install the Dell printer drivers multiple times from your printer CD. Removing and Reinstalling Software If your printer does not function properly or communication error messages appear when using your printer, you can remove and reinstall the printer software. 70 Troubleshooting

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70
Troubleshooting
www.dell.com | support.dell.com
Removing and Reinstalling Software
If your printer does not function properly or communication error messages appear when using
your printer, you can remove and reinstall the printer software.
D
ETERMINE
IF
THE
PRINTER
SOFTWARE
IS
INSTALLED
—
Click
Start
→
Programs
or
All
Programs
→
Dell Printers
→
Dell Photo AIO Printer 942
. If the Dell Photo AIO Printer 942
does not
appear in the list of programs, the printer software is not installed. Install the printer software. For more
information, see "Removing and Reinstalling Software" on page 70
C
ORRECT
COMMUNICATION
PROBLEMS
BETWEEN
THE
PRINTER
AND
THE
COMPUTER
—
•
Remove the USB cable from your printer and your computer. Reconnect the USB cable to your
printer and your computer.
•
Turn off the printer. Unplug the printer power cable from the electrical outlet. Reconnect the printer
power cable into the electrical outlet and turn on the printer.
•
Restart your computer.
S
ET
YOUR
PRINTER
AS
THE
DEFAULT
PRINTER
—
Windows XP
1
Click
Start
→
Printers and Faxes
.
2
Right-click
Dell Photo AIO Printer 942
and select
Set as Default
.
Windows 2000
1
Click
Start
→
Settings
→
Printers
.
2
Right-click
Dell Photo AIO Printer 942
and select
Set as Default
.
P
RINTER
WON
’
T
PRINT
AND
PRINT
JOBS
ARE
STUCK
IN
PRINT
QUEUE
—
Check for multiple instances of the printer installed on your computer.
1
In Windows XP
, click
Start
→
Printers and Faxes
.
In Windows 2000
, click
Start
→
Settings
→
Printers
.
2
Check for multiple printer objects for your Dell printer -- usually shown as Dell 942, Dell 942
(Copy 1), Dell 942 (Copy 2), etc.
3
Print a job to each of these print objects to see which printer is active.
4
Set that print object as the default printer by right-clicking the printer name and selecting
Set as
Default Printer
.
5
Delete the other copies of the print object by left-clicking the printer name and clicking
File
→
D
elete
.
To prevent multiple instances of your Dell printer in your
Printers
folder, make sure when disconnecting
and reconnecting the printer from your computer that you always plug the USB cable back into the
same USB port that was originally used for the Dell printer. Also, do not install the Dell printer drivers
multiple times from your printer CD.