Dell B3465dnf Mono Smart Access Card Solution Administrators Guide - Page 52

signing certificate not found

Page 52 highlights

Index 52 troubleshooting a card reader was not detected on this device 26 an error occurred while reading the card 26 authentication failed 28 cannot encrypt e‑mail for one or more recipients 37 certificate not installed 31 certificate status unknown 34 chain validation error 33 clocks out of sync 32 credentials validation failed 27 domain controller and device clocks out of sync 32 domain controller certificate validation error 35 domain controller did not respond within the required time 30 domain controller issuing certificate not installed 31 encryption certificate not found for one or more recipients 37 encryption certificates not found 37, 38 error during chain validation 33 e‑mail cannot be sent because an error occurred trying to retrieve user certificates from the LDAP server 37 e‑mail cannot be sent because the e‑mail address could not be retrieved 36 e‑mail cannot be sent because the signing certificate could not be retrieved 36 home screen does not lock 28 jobs are not held at printer 40 jobs print immediately 40 Kerberos configuration file not uploaded 28 Kerberos file not properly formatted 29 LDAP lookups fail 41 license error 42 missing Kerberos realm 31 no encryption certificates could be found for any of the addresses you entered 38 no jobs available for user 40 no signing certificate is available to sign your e‑mail 37 OCSP certificate not configured 33 OCSP responder certificates do not match 35 OCSP responder connection error 34 OCSP responder URL not configured 33 realm must be in uppercase 31 realm on card not found 31 revoked certificate error 33 Send me a copy is not available 39 signing certificate could not be retrieved 36 signing certificate not available 37 signing certificate not found 37 the e‑mail cannot be sent because encryption certificates could not be found for any recipients 38 the e‑mail cannot be sent because your signing certificate could not be found 37 unable to authenticate 29, 31 unable to connect to the e-mail server 38 unable to contact the domain controller 32 unable to determine user ID 40 unable to generate certificate from card 29 unable to log in manually 27 unable to read certificate information from card 29 unable to validate certificate from domain controller 32 unexpected logout 27 unknown certificate status 34 unsupported USB device 26 user is logged out too quickly 27 user is unable to log in manually 27 user not authorized to use the device 35 users cannot automatically e‑mail themselves a copy 39 user's realm not found 31 verify Windows support enabled 29 your card has been locked out from future login attempts 27 types of held print jobs 21, 25 U unable to authenticate 29, 31 unable to connect to the e-mail server 38 unable to contact the domain controller 32 unable to determine user ID 40 unable to generate certificate from card 29 unable to log in manually 27 unable to read certificate information from card 29 unable to validate certificate from domain controller 32 unexpected logout 27 unknown certificate status 34 unsupported USB device 26 user e‑mail addresses retrieving 18 user is logged out too quickly 27 user is unable to log in manually 27 user not authorized to use the device 35 user validation mode settings configuring 15 users cannot automatically e‑mail themselves a copy 39 user's realm not found 31 V verify print jobs 21, 25 W Windows domain specifying 29 Y your card has been locked out from future login attempts 27

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troubleshooting
a card reader was not detected on
this device
26
an error occurred while reading
the card
26
authentication failed
28
cannot encrypt e
mail for one or
more recipients
37
certificate not installed
31
certificate status unknown
34
chain validation error
33
clocks out of sync
32
credentials validation failed
27
domain controller and device
clocks out of sync
32
domain controller certificate
validation error
35
domain controller did not respond
within the required time
30
domain controller issuing
certificate not installed
31
encryption certificate not found
for one or more recipients
37
encryption certificates not
found
37, 38
error during chain validation
33
e
mail cannot be sent because an
error occurred trying to retrieve
user certificates from the LDAP
server
37
e
mail cannot be sent because the
e
mail address could not be
retrieved
36
e
mail cannot be sent because the
signing certificate could not be
retrieved
36
home screen does not lock
28
jobs are not held at printer
40
jobs print immediately
40
Kerberos configuration file not
uploaded
28
Kerberos file not properly
formatted
29
LDAP lookups fail
41
license error
42
missing Kerberos realm
31
no encryption certificates could be
found for any of the addresses
you entered
38
no jobs available for user
40
no signing certificate is available
to sign your e
mail
37
OCSP certificate not
configured
33
OCSP responder certificates do
not match
35
OCSP responder connection
error
34
OCSP responder URL not
configured
33
realm must be in uppercase
31
realm on card not found
31
revoked certificate error
33
Send me a copy is not available
39
signing certificate could not be
retrieved
36
signing certificate not available
37
signing certificate not found
37
the e
mail cannot be sent because
encryption certificates could not
be found for any recipients
38
the e
mail cannot be sent because
your signing certificate could not
be found
37
unable to authenticate
29, 31
unable to connect to the e-mail
server
38
unable to contact the domain
controller
32
unable to determine user ID
40
unable to generate certificate
from card
29
unable to log in manually
27
unable to read certificate
information from card
29
unable to validate certificate from
domain controller
32
unexpected logout
27
unknown certificate status
34
unsupported USB device
26
user is logged out too quickly
27
user is unable to log in
manually
27
user not authorized to use the
device
35
users cannot automatically e
mail
themselves a copy
39
user’s realm not found
31
verify Windows support
enabled
29
your card has been locked out
from future login attempts
27
types of held print jobs
21, 25
U
unable to authenticate
29, 31
unable to connect to the e-mail
server
38
unable to contact the domain
controller
32
unable to determine user ID
40
unable to generate certificate from
card
29
unable to log in manually
27
unable to read certificate
information from card
29
unable to validate certificate from
domain controller
32
unexpected logout
27
unknown certificate status
34
unsupported USB device
26
user e
mail addresses
retrieving
18
user is logged out too quickly
27
user is unable to log in manually
27
user not authorized to use the
device
35
user validation mode settings
configuring
15
users cannot automatically e
mail
themselves a copy
39
user’s realm not found
31
V
verify print jobs
21, 25
W
Windows domain
specifying
29
Y
your card has been locked out from
future login attempts
27
Index
52