Dell B5465dnf Mono Laser Printer MFP User's Guide - Page 314

Troubleshooting Action Yes Step 3 Go to step 4. If dark marks appear on prints, then clean the scanner glass and the ADF glass using a clean, lint-free cloth dampened with water. Is the scanner glass clean? Step 4 Send a print job, and then check for print quality problems. a From the General Settings menu, adjust the Eco‑Mode settings. b From the Copy menu, adjust the Darkness setting. c If the print remains faded, then replace the toner cartridge. Go to step 5. Is the print quality satisfactory? Step 5 Go to step 6. Check the placement of the document or photo. Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner. Is the document or photo loaded correctly? Step 6 Go to step 7. Check the copy settings. From the Copy screen, check if the Content Type and Content Source settings are correct for the document being scanned. Are the Content Type and Content Source settings correct for the document being scanned? Step 7 Go to step 8. Check for patterns on prints. a From the Copy screen, navigate to: Advanced Options > Advanced Imaging > Sharpness > select a lower setting Note: Make sure no scaling is being selected. b Resend the copy job. Do patterns appear on prints? 314 No See "Cleaning the scanner glass" on page 232. See "Print quality problems" on page 294. Place the document or photo facedown on the scanner glass in the upper left corner. Change the Content Type and Content Source settings to match the document being scanned. The problem is solved.