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Dell Inspiron 3800 Solutions Guide - Page 78

Luxembourg, Macau, Malaysia Penang, Mexico

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www.dell.com | support.dell.com Country (City) International Access Code Country Code City Code Luxembourg International Access Code: 00 Country Code: 352 Macau Country Code: 853 Malaysia (Penang) International Access Code: 00 Country Code: 60 City Code: 4 Mexico International Access Code: 95 Country Code: 52 City Code: 5 Department Name or Service Area, Website and E-mail Address Technical Support (Brussels, Belgium) Home/Small Business Sales (Brussels, Belgium) Corporate Sales (Brussels, Belgium) Customer Care (Brussels, Belgium) Fax (Brussels, Belgium) Switchboard (Brussels, Belgium) Website: http://support.euro.dell.com E-mail: [email protected] Technical Support Customer Service (Penang, Malaysia) Transaction Sales Technical Support Customer Service Transaction Sales Corporate Sales Automated Order-Status System (Austin, Texas, U.S.A.) AutoTech (Automated technical support) (Austin, Texas, U.S.A.) Customer Technical Support Sales Customer Service Main Area Codes, Local Numbers, and Toll Free Numbers 02 481 92 88 toll free: 080016884 02 481 91 00 02 481 91 19 02 481 92 99 02 481 91 00 toll free: 0800 582 604 633 4949 toll free: 0800 581 toll free: 1 800 888 298 04 633 4949 toll free: 1 800 888 202 toll free: 1 800 888 213 512 728-0685 512 728-0686 525 228-7870 525 228-7811 or toll free: 91-800-900-37 or toll free: 91-800-904-49 525 228-7878 525 228-7800 78 Appendix

Section	Page
Contents	3
Setting Up	13
Connecting a Printer	14
Installing the Printer Driver	14
Parallel Printer	14
USB Printer	15
Turning Off the Computer	16
Windows Millennium Edition (Me) and Windows 2000	16
Windows 98	16
Using the Media Bay	17
Swapping Devices While the Computer Is Turned Off	18
Swapping Devices While Windows Is Running	19
Setting Up the APR to Connect to a Network	20
Setting Up the APR for Windows Me and Windows 98	20
Setting Up the APR for Windows 2000	21
Solving Problems	23
Finding Solutions	24
Accessing Help Files	26
Power Problems	26
Start-Up Error Messages	27
Video and Display Problems	28
If the display is blank	28
If the display is difficult to read	28
Sound and Speaker Problems	29
Integrated Speakers	29
External Speakers	30
Printer Problems	31
If you cannot print to a parallel port printer	31
If you cannot print to a USB printer	31
Modem Problems	32
Scanner Problems	33
Touch Pad Problems	33
External Keyboard Problems	33
Unexpected Characters	33
Drive Problems	34
If you cannot save a file to a floppy disk	34
If you cannot play a music CD or install a program from a CD	35
If you cannot play a DVD movie	35
If the CD-RW drive stops writing	36
If you have a hard drive problem	36
Network Problems	37
Windows Error Messages	37
General Program Problems	38
A program crashes	38
A program stops responding	38
A solid blue screen appears	39
Internet Connection Problems	39
E-Mail Problems	40
If Your Computer Gets Wet	40
If You Drop or Damage Your Computer	41
Resolving Other Technical Problems	42
Reinstalling Drivers and Utilities	42
Reinstalling Windows	42
Reinstalling Windows Me and Windows 98	43
Reinstalling Windows 2000	44
Recreating the Hibernate File (Windows 98 Only)	46
Boot (Restart) Your Computer With the System Software CD	46
Delete the Old Hibernate File	47
Create the Hibernate File	47
Enable Hibernate Support	48
Adding Parts	49
Using the Advanced Port Replicator	50
Connecting External Devices to the APR	50
APR Controls and Indicators	52
Docking the Computer	52
Undocking the Computer	54
Monitor Stand	54
Adding Memory	55
Replacing a Hard Drive	58
Returning a Hard Drive to Dell	60
Using the Floppy Drive as an External Device	61
Attaching the Composite TV-Out Adapter Cable	62
Appendix	63
Specifications	64
Standard Settings	71
System Setup Pages	71
Viewing the System Setup Pages	71
Contacting Dell	71
Contact Numbers and Addresses	72
Returning Items for Warranty Repair or Credit	84
Regulatory Information	84
FCC Notices (U.S. Only)	85
Battery Disposal	88
NOM Information (Mexico Only)	89
Información para NOM (únicamente para México)	90
Warranty and Return Policy Information	90
Macrovision Product Notice	91