Dell Inspiron 8100 Solutions Guide - Page 38

If you cannot play a DVD movie, If the CD-RW drive stops writing, If you have a hard drive problem

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Page 38 highlights

www.dell.com | support.dell.com HINT: Because of different worldwide file types, not all DVD titles work in all DVD drives. If you cannot play a DVD movie E N S U R E T H A T W I N D O W S R EC O GN I Z E S T H E D RI V E- Double-click the My Computer icon. If the DVD drive is not listed, perform a full scan with your antivirus software to check for and remove viruses. Viruses can sometimes prevent Windows from recognizing the drive. TE S T TH E DR IV E W IT H AN OT HE R DV D - Insert another DVD to eliminate the possibility that the original DVD is defective. C LE A N T HE D IS C - See the Tell Me How help file for instructions. To access, help files, see page 28. HINT: If you must disable standby mode to write to a CD-RW drive, remember to enable standby mode again when you finish writing the CD. If the CD-RW drive stops writing DISABLE STANDBY MODE IN WINDOWS BEFORE WRITING TO A CD - R W D IS K - Search for the keyword standby in Windows Help. To access help files, see page 28. C H A N G E TH E W RI TE S P EE D TO A S L OW ER R AT E - The CD-RW drive must receive a steady stream of data when writing. If the stream is interrupted, an error occurs. Closing all programs before writing to the CD-RW may also alleviate the problem. If you have a hard drive problem CHECK THE HARD DRIVE FOR ERRORS Windows Me: Click the Start button, point to Programs-> Accessories-> System Tools, and then click ScanDisk. Windows 2000: 1 Double-click the My Computer icon. 2 Right-click the Local Disk icon and then click Properties. 3 Click the Tools tab. 4 Click Check Now. 38 Sol vin g Proble m s

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38
Solving Problems
www.dell.com | support.dell.com
If you cannot play a DVD movie
HINT:
Because of
different worldwide file
types, not all DVD titles
work in all DVD drives.
If the CD-RW drive stops writing
HINT:
If you must
disable standby mode to
write to a CD-RW drive,
remember to enable
standby mode again when
you finish writing the CD.
If you have a hard drive problem
E
NSURE
THAT
W
INDOWS
RECOGNIZES
THE
DRIVE
°
Double-click the
My
Computer
icon. If the DVD drive is not listed, perform a full scan with your
antivirus software to check for and remove viruses. Viruses can sometimes
prevent Windows from recognizing the drive.
T
EST
THE
DRIVE
WITH
ANOTHER
DVD°
Insert another DVD to eliminate
the possibility that the original DVD is defective.
C
LEAN
THE
DISC
°
See the
Tell Me How
help file for instructions. To access,
help files, see page 28.
D
ISABLE
STANDBY
MODE
IN
W
INDOWS
BEFORE
WRITING
TO
A
CD-RW
DISK
°
Search for the keyword
standby
in
Windows Help.
To access
help files, see page 28.
C
HANGE
THE
WRITE
SPEED
TO
A
SLOWER
RATE
°
The CD-RW drive
must receive a steady stream of data when writing. If the stream is interrupted, an
error occurs. Closing all programs before writing to the CD-RW may also
alleviate the problem.
C
HECK
THE
HARD
DRIVE
FOR
ERRORS
Windows Me:
Click the
Start
button, point to
Programs
°>
Accessories
°>
System Tools
, and
then click
ScanDisk
.
Windows 2000:
1
Double-click the
My Computer
icon.
2
Right-click the
Local Disk
icon and then click
Properties
.
3
Click the
Tools
tab.
4
Click
Check Now
.