Dell Inspiron 8100 Solutions Guide - Page 44

Resolving Other Technical Problems, Reinstalling Drivers and Utilities, Start.htm, System Software - downloads

Page 44 highlights

www.dell.com | support.dell.com Resolving Other Technical Problems G O TO T HE DE L L S UPP O RT W E BS ITE - Go to http://support.dell.com for help with general usage, installation, and troubleshooting questions. E- MA IL D E LL - Go to http://support.dell.com and then click E-Mail Dell in the Communicate list. Send an e-mail message to Dell about your problem; you can expect to receive an e-mail message from Dell within hours. C AL L DE L L- If you cannot solve your problem using the Dell support website or e-mail service, call Dell for technical assistance (see page 73). Reinstalling Drivers and Utilities The Dell Drivers and Utilities CD for your computer contains drivers for operating systems that may not be on your computer. Verify that the driver you are loading is under your operating system subdirectory. You can also access and download new drivers, system tools, and documentation from Dell's technical support page at http://support.dell.com. For more information on using the operating system installed on your computer by Dell, see the operating system user's guide that came with your computer. NOTICE: Before you reinstall drivers, make sure that your computer is undocked. To install a driver or utility from your Drivers and Utilities CD, perform the following steps: 1 Save your work in all open programs. 2 Insert your Drivers and Utilities CD into the CD or DVD drive. In most cases, the CD should start running automatically. If it does not, start Microsoft® Windows® Explorer, click your CD drive directory to display the CD contents, and then click the Start.htm file. 3 Click a language button to select your preferred user interface language. The System Software screen appears, displaying a list of operating systems (Software by Operating System) and an All Software category. 44 Sol vin g Proble m s

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44
Solving Problems
www.dell.com | support.dell.com
Resolving Other Technical Problems
Reinstalling Drivers and Utilities
The Dell
Drivers and Utilities
CD for your computer contains drivers for
operating systems that may not be on your computer. Verify that the driver
you are loading is under your operating system subdirectory.
You can also access and download new drivers, system tools, and
documentation from Dell²s technical support page at
. For more information on using the operating
system installed on your computer by Dell, see the operating system user²s
guide that came with your computer.
NOTICE:
Before you reinstall drivers, make sure that your computer is
undocked.
To install a driver or utility from your
Drivers and Utilities
CD, perform the
following steps:
1
Save your work in all open programs.
2
Insert your
Drivers and Utilities
CD
into the CD or DVD drive.
In most cases, the CD should start running automatically. If it does
not, start Microsoft
Windows
Explorer, click your CD drive
directory to display the CD contents, and then click the
Start.htm
file.
3
Click a language button to select your preferred user interface
language.
The
System Software
screen appears, displaying a list of operating
systems (
Software by Operating System
) and an
All Software
category.
G
O
TO
THE
D
ELL
SUPPORT
WEBSITE
°
Go to
for
help with general usage, installation, and troubleshooting questions.
E-
MAIL
D
ELL
°
Go to
and then click
E-Mail Dell
in
the
Communicate
list. Send an e-mail message to Dell about your problem; you
can expect to receive an e-mail message from Dell within hours.
C
ALL
D
ELL
°
If you cannot solve your problem using the Dell support website
or e-mail service, call Dell for technical assistance (see page 73).