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Dell Inspiron 8100 Solutions Guide - Page 79

Japan Kawasaki, Korea Seoul

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Country (City) International Access Code Country Code City Code Japan (Kawasaki) International Access Code: 001 Country Code: 81 City Code: 44 Korea (Seoul) International Access Code: 001 Country Code: 82 City Code: 2 Department Name or Service Area, Website and E-mail Address Technical Support (Server) Technical Support (Dimension™ and Inspiron™) Technical Support Outside of Japan (Dimension and Inspiron) Technical Support (Dell Precision™, OptiPlex™ and Latitude™) Technical Support Outside of Japan (Dell Precision, OptiPlex, and Latitude) 24-Hour Automated Order Service Customer Care Home and Small Business Group Sales Business Sales Division (up to 400 employees) Preferred Accounts Division Sales (over 400 employees) Large Corporate Accounts Sales (over 3500 employees) Government, Education, and Medical Sales Dell Global Japan Individual User Faxbox Service Switchboard Website: http://support.jp.dell.com Technical Support Sales Customer Service (Seoul, Korea) Customer Service (Penang, Malaysia) Fax Switchboard Area Codes, Local Numbers, and Toll Free Numbers toll free: 0120-1984-35 toll free: 0120-1982-26 81-44-520-1435 toll free: 0120-1984-33 81-44-556-3894 044 556-3801 044 556-4240 044 556-3344 044 556 3344 044 556-3433 044 556-3430 044 556 1469 044 556 3469 044 556 3344 044 556-3490 044 556-4300 toll free: 080-200-3800 toll free: 080-200-3600 toll free: 080-200-3800 604 633 4949 2194-6202 2194-6000 A ppendix 79

Section	Page
Contents	3
Safety and EMC Instructions: Portable Computers	7
Safety Instructions	7
EMC Instructions	10
When Using Your Computer	11
When Removing or Installing Memory Modules	12
Protecting Against Electrostatic Discharge	13
Setting Up	15
Connecting a Printer	16
Installing the Printer Driver	16
Parallel Printer	16
USB Printer	17
Turning Off the Computer	18
Windows Millennium Edition (Me) and Windows 2000	18
Using the Media Bay	19
Swapping Devices While the Computer Is Turned Off	20
Swapping Devices While Windows Is Running	21
Setting Up the Dolby Headphone	22
Setting Up the APR to Connect to a Network	22
Setting Up the APR for Windows Me	22
Setting Up the APR for Windows 2000	23
Solving Problems	25
Finding Solutions	26
Accessing Help Files	28
Power Problems	28
Start-Up Error Messages	29
Video and Display Problems	30
If the display is blank	30
If the display is difficult to read	30
Sound and Speaker Problems	31
Integrated Speakers	31
External Speakers	31
Printer Problems	32
If you cannot print to a parallel port printer	32
If you cannot print to a USB printer	33
Modem Problems	33
Scanner Problems	34
Touch Pad Problems	35
External Keyboard Problems	35
Unexpected Characters	35
Drive Problems	36
If you cannot save a file to a floppy disk	36
If you cannot play a music CD or install a program from a CD	37
If you cannot play a DVD movie	38
If the CD-RW drive stops writing	38
If you have a hard drive problem	38
Network Problems	39
Windows Error Messages	39
General Program Problems	40
A program crashes	40
A program stops responding	40
A solid blue screen appears	41
Internet Connection Problems	41
E-Mail Problems	42
If Your Computer Gets Wet	42
If You Drop or Damage Your Computer	43
Resolving Other Technical Problems	44
Reinstalling Drivers and Utilities	44
Reinstalling Windows	45
Reinstalling Windows Me	45
Reinstalling Windows 2000	47
Adding Parts	49
Replacing the Palm Rests	50
Using the Advanced Port Replicator	51
Connecting External Devices to the APR	51
APR Controls and Indicators	53
Docking the Computer	54
Undocking the Computer	55
Monitor Stand	56
Adding Memory	57
Installing a Mini PCI Card	59
Replacing a Hard Drive	62
Returning a Hard Drive to Dell	64
Appendix	65
Specifications	66
Standard Settings	72
System Setup Pages	72
Viewing the System Setup Pages	73
Contacting Dell	73
Contact Numbers and Addresses	73
Returning Items for Warranty Repair or Credit	87
Regulatory Information	87
General EMC Guidelines	87
FCC Notices (U.S. Only)	88
Battery Disposal	91
NOM Information (Mexico Only)	92
Información para NOM (únicamente para México)	93
Limited Warranties and Return Policy	93
One-Year Limited Warranty (U.S. Only)	94
Two-Year Limited Warranty (U.S. Only)	96
Three-Year Limited Warranty (U.S. Only)	99
One-Year Limited Warranty (Canada Only)	102
Two-Year Limited Warranty (Canada Only)	104
Three-Year Limited Warranty (Canada Only)	107
“Total Satisfaction” Return Policy (U.S. and Canada Only)	111
One-Year End-User Manufacturer Guarantee (Latin America and the Caribbean Only)	112