Dell Inspiron E1705 Owner's Manual - Page 7
Troubleshooting, If You Cannot Eject the CD, CD-RW, DVD, or DVD+RW Drive Tray - drivers
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Page 7 highlights
11 Troubleshooting 87 Dell Technical Update Service 87 Dell Diagnostics 87 When to Use the Dell Diagnostics 87 Starting the Dell Diagnostics From Your Hard Drive 87 Starting the Dell Diagnostics From the Drivers and Utilities CD 88 Dell Diagnostics Main Menu 89 Dell Support Utility 90 Accessing the Dell Support Utility 90 Clicking the Dell Support Icon 91 Double-Clicking the Dell Support Icon 91 Drive Problems 91 CD and DVD Drive Problems 91 If You Cannot Eject the CD, CD-RW, DVD, or DVD+RW Drive Tray . . . . . 92 If You Hear an Unfamiliar Scraping or Grinding Sound 92 Hard Drive Problems 92 E-Mail, Modem, and Internet Problems 92 Error Messages 94 IEEE 1394 Device Problems 97 Keyboard Problems 98 External Keyboard Problems 98 Unexpected Characters 98 Lockups and Software Problems 99 The Computer Does Not Start Up 99 The Computer Stops Responding 99 A Program Stops Responding or Crashes Repeatedly 99 A Program Is Designed for an Earlier Microsoft® Windows® Operating System 99 A Solid Blue Screen Appears 99 Dell MediaDirect Problems 100 Other Software Problems 100 Memory Problems 101 Contents 7