Dell Inspiron E1705 Owner's Manual - Page 91
Clicking the Dell Support Icon, Drive Problems, CD and DVD Drive Problems - manuals
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Clicking the Dell Support Icon Click or right-click the icon to perform the following tasks: • Check your computing environment. • View the Dell Support Utility settings. • Access the help file for the Dell Support Utility. • View frequently asked questions. • Learn more about the Dell Support Utility. • Turn the Dell Support Utility off. Double-Clicking the Dell Support Icon Double-click the icon to manually check your computing environment, view frequently asked questions, access the help file for the Dell Support Utility, and view Dell Support settings. For more information about the Dell Support Utility, click the question mark (?) at the top of the Dell Support screen. Drive Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. E N S U R E T H A T M I C R O S O F T ® W I N D O W S ® R E C O G N I Z E S T H E D R I V E - Click the Start button and click My Computer. If the floppy, CD, or DVD drive, is not listed, perform a full scan with your antivirus software to check for and remove viruses. Viruses can sometimes prevent Windows from recognizing the drive. TEST THE DRIVE - • Insert another floppy disk, CD, or DVD to eliminate the possibility that the original one is defective. • Insert a bootable floppy disk or bootable CD and restart the computer. C LEAN T H E DRIVE O R DISK - See "Cleaning Your Computer" on page 151. ENSURE THAT THE CD IS SNAPPED ONTO THE SPINDLE CHECK THE CABLE CONNECTIONS C H E C K F O R H A R D W A R E I N C O M P A T I B I L I T I E S - See "Resolving Software and Hardware Incompatibilities" on page 110. R U N T H E D E L L D I A G N O S T I C S - See "Dell Diagnostics" on page 87. CD and DVD Drive Problems NOTE: High-speed CD or DVD drive vibration is normal and may cause noise, which does not indicate a defect in the drive or the CD or DVD. NOTE: Because of different regions worldwide and different disc formats, not all DVD titles work in all DVD drives. Troubleshooting 91