Dell Latitude 7410 Chromebook Service Manual - Page 5

Troubleshooting, Getting help, SupportAssist Onboard Diagnostics

Get Dell Latitude 7410 Chromebook PDF manuals and user guides View all Dell Latitude 7410 Chromebook manuals
Add to My Manuals
Save this manual to your list of manuals

Page 5 highlights

Installing the display assembly...41 Speakers...43 Removing the speaker...43 Installing the speaker...44 Power button...45 Removing the power button...45 Installing the power button...46 System board...47 Removing the system board...47 Installing the system board...49 Keyboard...51 Removing the keyboard...51 Installing the keyboard...53 Palmrest assembly...54 Removing and Installing the Palmrest assembly 54 Chapter 5: Troubleshooting...56 Handling swollen Lithium-ion batteries...56 SupportAssist Onboard Diagnostics ...57 Launching SupportAssist...57 Basic troubleshooting...59 Power issues...59 CROSH...63 CROSH commands...63 Chrome commands...66 Commonly used CROSH command...71 Check battery charging status...71 Reset Chromebook...78 Recovery Chromebook...79 Recovering the Chromebook...79 Chapter 6: Getting help...82 Contacting Dell...82 Contents 5

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
Installing the display assembly
..................................................................................................................................
41
Speakers
..............................................................................................................................................................................
43
Removing the speaker
................................................................................................................................................
43
Installing the speaker
..................................................................................................................................................
44
Power button
.....................................................................................................................................................................
45
Removing the power button
.....................................................................................................................................
45
Installing the power button
.......................................................................................................................................
46
System board
......................................................................................................................................................................
47
Removing the system board
.....................................................................................................................................
47
Installing the system board
.......................................................................................................................................
49
Keyboard
..............................................................................................................................................................................
51
Removing the keyboard
..............................................................................................................................................
51
Installing the keyboard
...............................................................................................................................................
53
Palmrest assembly
............................................................................................................................................................
54
Removing and Installing the Palmrest assembly
..................................................................................................
54
Chapter 5: Troubleshooting
.........................................................................................................
56
Handling swollen Lithium-ion batteries
........................................................................................................................
56
SupportAssist Onboard Diagnostics
............................................................................................................................
57
Launching SupportAssist
...........................................................................................................................................
57
Basic troubleshooting
.......................................................................................................................................................
59
Power issues
.................................................................................................................................................................
59
CROSH
.................................................................................................................................................................................
63
CROSH commands
...........................................................................................................................................................
63
Chrome commands
...........................................................................................................................................................
66
Commonly used CROSH command
................................................................................................................................
71
Check battery charging status
..................................................................................................................................
71
Reset Chromebook
............................................................................................................................................................
78
Recovery Chromebook
.....................................................................................................................................................
79
Recovering the Chromebook
....................................................................................................................................
79
Chapter 6: Getting help
...............................................................................................................
82
Contacting Dell
..................................................................................................................................................................
82
Contents
5