Dell PowerVault 100T DAT72 User's Guide - Page 46

Descriptions and Corrective Actions, Cause and Action

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Table 5-3. Methods of Receiving Errors and Messages If the error or message was presented by... The system's display (if the tape drive is enclosed in a library or autoloader) The tape drive's single-character display and the fault LED flashes amber The tape drive's single-character display and the fault LED is solid amber SCSI log sense data (such as TapeAlert flags) or SCSI drive sense data The tape drive's error log Do this... Refer to the documentation for the system. See "Descriptions and Corrective Actions." To determine the meaning of the LED, see the "Front Panel" on page 1-4 section in the Introduction. See "Selecting a Diagnostic or Maintenance Function" on page 5-1. To determine the meaning of the fault LED activity, see the "Front Panel" on page 1-4 section in the Introduction. See Table 5-5 on page 5-17 or "Descriptions and Corrective Actions." See "Descriptions and Corrective Actions." Descriptions and Corrective Actions Table 5-4 gives descriptions of the errors and messages that pertain to the tape drive, and tells what to do when you receive them. Notice: If the tape drive detects a permanent error and displays an error code other than 0 , it automatically performs a dump of vital data to drive memory. If you force a dump, the existing dump will be overwritten and data will be lost. After you force a dump, do not turn off the power to the tape drive or you may lose the dump data. Table 5-4. Descriptions and Corrective Actions The single-character display clears if you power-off the drive. Code Cause and Action No error occurred and no action is required. This code displays: v When power is cycled (turned off, then on) to the tape drive 0 v When diagnostics have finished running and no error occurred Note: The single-character display is blank during normal operation of the tape drive. Cooling problem. The tape drive detected that the recommended operating temperature was exceeded. Perform the following action: 1. If a fan is present in the system, ensure that it is rotating and is quiet. If not, replace the fan. (For instructions about replacing the fan, see your system's documentation.) 2. Remove any blockage that prevents air from flowing freely through the tape drive. 1 3. Ensure that the operating temperature and airflow is within the specified range (see Chapter 6, "Specifications," on page 6-1). 4. If the proper voltages are being applied but the problem persists, contact Dell technical support. The error code clears when you power-off the tape drive or place it in maintenance mode. 5-10 Dell PowerVault LTO Tape Drive User's Guide

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Table 5-3. Methods of Receiving Errors and Messages
If the error or message was presented by...
Do this...
The system's display (if the tape drive is enclosed in a
library or autoloader)
Refer to the documentation for the system.
The tape drive's single-character display and the fault
LED flashes amber
See “Descriptions and Corrective Actions.” To determine
the meaning of the LED, see the “Front Panel” on page
1-4 section in the Introduction.
The tape drive's single-character display and the fault
LED is solid amber
See “Selecting a Diagnostic or Maintenance Function” on
page 5-1. To determine the meaning of the fault LED
activity, see the “Front Panel” on page 1-4 section in the
Introduction.
SCSI log sense data (such as TapeAlert flags) or SCSI
drive sense data
See Table 5-5 on page 5-17 or “Descriptions and
Corrective Actions.”
The tape drive's error log
See “Descriptions and Corrective Actions.”
Descriptions and Corrective Actions
Table 5-4 gives descriptions of the errors and messages that pertain to the tape
drive, and tells what to do when you receive them.
Notice:
If the tape drive detects a permanent error and displays an error code
other than
0
, it automatically performs a dump of vital data to drive
memory. If you force a dump, the existing dump will be overwritten and
data will be lost. After you force a dump, do not turn off the power to the
tape drive or you may lose the dump data.
Table 5-4. Descriptions and Corrective Actions
The single-character display clears if you power-off the drive.
Code
Cause and Action
0
No error occurred and no action is required. This code displays:
v
When power is cycled (turned off, then on) to the tape drive
v
When diagnostics have finished running and no error occurred
Note:
The single-character display is blank during normal operation of the tape drive.
1
Cooling problem. The tape drive detected that the recommended operating temperature was
exceeded. Perform the following action:
1.
If a fan is present in the system, ensure that it is rotating and is quiet. If not, replace the
fan. (For instructions about replacing the fan, see your system's documentation.)
2.
Remove any blockage that prevents air from flowing freely through the tape drive.
3.
Ensure that the operating temperature and airflow is within the specified range (see
Chapter 6, “Specifications,” on page 6-1).
4.
If the proper voltages are being applied but the problem persists, contact Dell technical
support.
The error code clears when you power-off the tape drive or place it in maintenance mode.
5-10
Dell PowerVault LTO Tape Drive User's Guide