Dell PowerVault 100T DAT72 User's Guide - Page 62

ftp.dell.com, AutoTech Service, Automated Order-Status Service, Technical Support Service

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www.dell.com/jp (Japan only) www.euro.dell.com (Europe only) www.dell.com/la (Latin American countries) www.dell.ca (Canada only) v Anonymous file transfer protocol (FTP) ftp.dell.com/ Log in as user:anonymous, and use your e-mail address as your password. v Electronic Support Service [email protected] [email protected] (Asian/Pacific countries only) [email protected] (China only) support.jp.dell.com (Japan only) support.euro.dell.com (Europe only) v Electronic Quote Service [email protected] [email protected] (Asian/Pacific countries only) [email protected] (Canada only) v Electronic Information Service [email protected] AutoTech Service Dell's automated technical support service AutoTec hprovides recorded answers to the questions most frequently asked by Dell customers about their portable and desktop computer systems. When you call AutoTech, use your touch-tone telephone to select the subjects that correspond to your questions. The AutoTech service is available 24 hours a day, 7 days a week. You can also access this service through the technical support service. See the contact information for your region. Automated Order-Status Service To check on the status of any Dell products that you have ordered, you can go to support.dell.com, or you can call the automated order-status service. A recording prompts you for the information needed to locate and report on your order. See the contact information for your region. Technical Support Service Dell's technical support service is available 24 hours a day, 7 days a week, to answer your questions about Dell hardware. Our technical support staff use computer-based diagnostics to provide fast, accurate answers. To contact Dell's technical support service, see "Before You Call" and then see the contact information for your region. 7-2 Dell PowerVault LTO Tape Drive User's Guide

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www.dell.com/jp
(Japan only)
www.euro.dell.com
(Europe only)
www.dell.com/la
(Latin American countries)
www.dell.ca
(Canada only)
v
Anonymous file transfer protocol (FTP)
ftp.dell.com/
Log in as user:anonymous, and use your e-mail address as your password.
v
Electronic Support Service
[email protected] (Asian/Pacific countries only)
[email protected] (China only)
support.jp.dell.com (Japan only)
support.euro.dell.com (Europe only)
v
Electronic Quote Service
[email protected] (Asian/Pacific countries only)
[email protected] (Canada only)
v
Electronic Information Service
AutoTech Service
Dell's automated technical support service AutoTec hprovides recorded answers to
the questions most frequently asked by Dell customers about their portable and
desktop computer systems.
When you call AutoTech, use your touch-tone telephone to select the subjects that
correspond to your questions.
TheAutoTech service is available 24 hours a day, 7 days a week. You can also
access this service through the technical support service. See the contact
information for your region.
Automated Order-Status Service
To check on the status of any Dell products that you have ordered, you can go to
support.dell.com, or you can call the automated order-status service. A recording
prompts you for the information needed to locate and report on your order. See
the contact information for your region.
Technical Support Service
Dell's technical support service is available 24 hours a day, 7 days a week, to
answer your questions about Dell hardware. Our technical support staff use
computer-based diagnostics to provide fast, accurate answers.
To contact Dell's technical support service, see "Before You Call" and then see the
contact information for your region.
7-2
Dell PowerVault LTO Tape Drive User's Guide