Dell PowerVault NX3500 Administrator's Guide - Page 187

Blank Login Screen, Backup Power Supply LED Displays a Solid Amber Light

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Blank Login Screen Description Cause Workaround Unable to connect to the NAS Manager and the login screen is blank. Probable causes may be: • Java script is disabled. • IE SEC is enabled. • If Java script is disabled, enable Java script. For information about enabling Java script, see the browser's help. • If IE SEC is enabled, disable it. Backup Power Supply LED Displays a Solid Amber Light Description Cause Workaround BPS LED is solid amber, with or without an audible alarm. Probable causes may be: • The BPS is running on battery power with the battery charge below 30% (low battery condition). • Active alarm on the BPS. If the BPS LED is solid amber and no audible alarm: 1 Verify that BPS ACin cable is plugged in, and that utility power is present. 2 Check the NAS appliance event log for messages if the BPS is on battery power. 3 Restore utility power. For more information about the workaround, see "BPS Alarms" on page 193. Troubleshooting 187

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Troubleshooting
187
Blank Login Screen
Backup Power Supply LED Displays a Solid
Amber Light
Description
Unable to connect to the NAS Manager and the login screen is
blank.
Cause
Probable causes may be:
•
Java script is disabled.
•
IE SEC is enabled.
Workaround
•
If Java script is disabled, enable Java script. For information about
enabling Java script, see the browser's help.
•
If IE SEC is enabled, disable it.
Description
BPS LED is solid amber, with or without an audible alarm.
Cause
Probable causes may be:
•
The BPS is running on battery power with the battery charge
below 30% (low battery condition).
•
Active alarm on the BPS.
Workaround
If the BPS LED is solid amber and no audible alarm:
1
Verify that BPS ACin cable is plugged in, and that utility power is
present.
2
Check the NAS appliance event log for messages if the BPS is on
battery power.
3
Restore utility power.
For more information about the workaround, see "BPS Alarms" on
page 193.