Dell S5148F-ON Open Networking Hardware Diagnostic Guide September 2017 - Page 95
Hardware replacement
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Hardware replacement To request replacement hardware, follow these steps: 1 Determine the part number and serial number of the component. To list the numbers for all components installed in the chassis, use the show hardware command. 2 Request an RMA number from TAC by opening a support case. Open a support case by: • Using the Create Service Request form on the Support page. • Contacting Dell EMC directly by email or by phone. • Provide the following information when using email or phone: • Part number, description, and serial number of the component. • Your name, organization name, telephone number, fax number, and email address. • Shipping address for the replacement component, including a contact name, phone number, and email address. Technical support 95