Dell Venue 11 Pro Dell Venue Pro 11 -7130/7139 User's Guide - Page 42

System problem, Problems, Possible causes, Possible solutions, Power, Settings, Restart - docking station

Get Dell Venue 11 Pro PDF manuals and user guides View all Dell Venue 11 Pro manuals
Add to My Manuals
Save this manual to your list of manuals

Page 42 highlights

System problem Problems Tablet does not turn on Possible causes The battery is completely discharged. Tablet does not turn off Tablet locks up Tablet is not responding or behaving unexpectedly • Driver failure • Operating system failure • Virus/Malware Software or feature is not working as expected Docking station not working as expected turn off the wireless connection on your tablet. • Use your tablet in airplane mode. Possible solutions 1. Charge the tablet for at least 4 hours. 2. Press and hold the Power button for 4 seconds. Press and hold the Power button for 11 seconds to perform a hard shut down. 1. Press and hold the power button for 11 seconds to perform a hard shut down. 2. Remove the power supply and unplug / plug the battery. 1. Shut down and restart your tablet. 2. Refresh the tablet. 3. Contact Dell's support service. Go to dell.com/ support or dell.com/ contactdell. Restart your tablet. Software updates may have been downloaded in the background. Swipe from the right edge of the display to access the Charms bar and touch Settings→ Power→ Restart to restart the tablet. Un-dock / Re-dock your tablet. If the issue still continues, power cycle your tablet on the dock. 42

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
turn off the wireless
connection on your tablet.
•
Use your tablet in airplane
mode.
System problem
Problems
Possible causes
Possible solutions
Tablet does not turn on
The battery is completely
discharged.
1.
Charge the tablet for at least
4 hours.
2.
Press and hold the
Power
button for 4 seconds.
Tablet does not turn off
Press and hold the
Power
button
for 11 seconds to perform a hard
shut down.
Tablet locks up
1.
Press and hold the power
button for 11 seconds to
perform a hard shut down.
2.
Remove the power supply
and unplug / plug the
battery.
Tablet is not responding or
behaving unexpectedly
•
Driver failure
•
Operating system failure
•
Virus/Malware
1.
Shut down and restart your
tablet.
2.
Refresh the tablet.
3.
Contact Dell’s support
service. Go to dell.com/
support or dell.com/
contactdell.
Software or feature is not
working as expected
Restart your tablet. Software
updates may have been
downloaded in the background.
Swipe from the right edge of the
display to access the Charms bar
and touch
Settings
→
Power
→
Restart
to restart the tablet.
Docking station not working as
expected
Un-dock / Re-dock your tablet. If
the issue still continues, power
cycle your tablet on the dock.
42