Dell XPS M2010 MXP061 XPS M2010 Owners Manual - Page 112

Printer Problems

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Ensure that the electrical outlet is working by testing it with another device, such as a lamp. Check the AC adapter - Check the AC adapter cable connections. If the AC adapter has a light, ensure that the light is on. Connect the computer directly to an electrical outlet - Bypass power protection devices, power strips, and the extension cable to verify that the computer turns on. Eliminate possible interference - Turn off nearby fans, fluorescent lights, halogen lamps, or other appliances. Adjust the power properties - See Configuring Power Management Settings. Reseat the memory modules - If the computer power light turns on but the display remains blank, reinstall the memory modules. See Memory. Ensuring Sufficient Power for Your Computer Your computer is designed to use a 150-W AC adapter. For optimum system performance, you should always use a 150-W adapter. Using less-powerful AC adapters will cause you to receive a WARNING message. Printer Problems Fill out the Diagnostics Checklist (see Diagnostics Checklist) as you complete these checks. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTE: If you need technical assistance for your printer, contact the printer's manufacturer. Ensure that the printer is turned on. Check the printer cable connections - l See the printer documentation for cable connection information. l Ensure that the printer cables are securely connected to the printer and the computer. Test the electrical outlet - Ensure that the electrical outlet is working by testing it with another device, such as a lamp. Verify that the printer is recognized by Windows - 1. Click the Start button, click Control Panel, and then click Printers and Faxes. If the printer is listed, right-click the printer icon. 2. Click Properties and click the Ports tab. For a parallel printer, ensure that the Print to the following port(s): setting is LPT1 (Printer Port). For a USB printer, ensure that the Print to the following port(s): setting is USB. Reinstall the printer driver - See the printer documentation for instructions.

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Ensure that the electrical outlet is working by testing it with another device, such as a lamp.
Check the AC adapter
—
Check the AC adapter cable connections. If the AC adapter has a light, ensure that the light is on.
Connect the computer directly to an electrical outlet
—
Bypass power protection devices, power strips, and the extension cable to verify that the computer turns on.
Eliminate possible interference
—
Turn off nearby fans, fluorescent lights, halogen lamps, or other appliances.
Adjust the power properties
—
See
Configuring Power Management Settings
.
Reseat the memory modules
—
If the computer power light turns on but the display remains blank, reinstall the memory modules. See
Memory
.
Ensuring Sufficient Power for Your Computer
Your computer is designed to use a 150-W AC adapter. For optimum system performance, you should always use a 150-W adapter.
Using less-powerful AC adapters will cause you to receive a
WARNING
message.
Printer Problems
Fill out the Diagnostics Checklist (see
Diagnostics Checklist
) as you complete these checks.
Ensure that the printer is turned on.
Check the printer cable connections
—
l
See the printer documentation for cable connection information.
l
Ensure that the printer cables are securely connected to the printer and the computer.
Test the electrical outlet
—
Ensure that the electrical outlet is working by testing it with another device, such as a lamp.
Verify that the printer is recognized by Windows
—
1.
Click the
Start
button, click
Control Panel
, and then click
Printers and Faxes
.
If the printer is listed, right-click the printer icon.
2.
Click
Properties
and click the
Ports
tab. For a parallel printer, ensure that the
Print to the following port(s):
setting is
LPT1 (Printer Port)
. For a USB
printer, ensure that the
Print to the following port(s):
setting is
USB
.
Reinstall the printer driver
—
See the printer documentation for instructions.
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions in the
Product Information Guide
.
NOTE:
If you need technical assistance for your printer, contact the printer's manufacturer.