Epson 1520 User Manual - Epson Stylus RIP Mac & PC - Page 12

Where To Get Help - cartridge

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Introduction Where To Get Help EPSON provides technical assistance through electronic support services and automated telephone services 24 hours a day. The following table lists the contact information: Service Access World Wide Web From the Internet, you can reach EPSON Support at http://support.epson.com. At this site, you can download drivers and other files, look at documentation such as product brochures and user manuals, and access troubleshooting information. EPSON Internet FTP Site If you have Internet FTP capability, use your Web browser (or other software for FTP downloading) to log onto ftp.epson.com with the user name anonymous and your e-mail address as the password. EPSON E-mail To receive technical advice through e-mail, go to Technical Support http://support.epson.com and complete the form under the troubleshooting tab, as requested. Automated Telephone Services A variety of automated help services are available 24 hours a day, seven days a week. To use these services, you must have a touch tone telephone and call (800) 922-8911. To speak to a technical support representative, please refer to your printer's documentation for your printer's specific technical support telephone number. Before you call, please have the following information ready:  Product name (EPSON Stylus RIP)  Product serial number (located on disk sleeve)  Proof and date of purchase (such as a store receipt)  Printer model  Computer configuration  Description of the problem You can purchase ink cartridges, paper, manuals, and accessories from EPSON at (800) 873-7766 or visit the EPSON Store™ at www.epson.com (U.S. sales only). In Canada, please call (800) 807-7766 for dealer referral. 6

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Introduction
6
Where To Get Help
EPSON provides technical assistance through electronic
support services and automated telephone services 24 hours a
day. The following table lists the contact information:
To speak to a technical support representative, please refer to
your printer’s documentation for your printer’s specific
technical support telephone number.
Before you call, please have the following information ready:
Product name (EPSON Stylus RIP)
Product serial number (located on disk sleeve)
Proof and date of purchase (such as a store receipt)
Printer model
Computer configuration
Description of the problem
You can purchase ink cartridges, paper, manuals, and
accessories from EPSON at
(800) 873-7766
or visit the
EPSON Store
™
at
www.epson.com
(U.S. sales only). In
Canada, please call
(800) 807-7766
for dealer referral.
Service
Access
World Wide Web
From the Internet, you can reach EPSON Support at
. At this site, you can download
drivers and other files, look at documentation such as
product brochures and user manuals, and access
troubleshooting information.
EPSON Internet
FTP Site
If you have Internet FTP capability, use your Web browser
(or other software for FTP downloading) to log onto
ftp.epson.com
with the user name
anonymous
and your
e-mail address as the password.
EPSON E-mail
Technical Support
To receive technical advice through e-mail, go to
and complete the form under
the troubleshooting tab, as requested.
Automated
Telephone
Services
A variety of automated help services are available 24 hours
a day, seven days a week. To use these services, you must
have a touch tone telephone and call
(800) 922-8911
.