Epson PP-50BD Users Guide - Page 103

Incorrect or Missing Colors, Blurry or Smeared Printout, Miscellaneous Printout Problems

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Page 103 highlights

Incorrect or Missing Colors ❏ Adjust the color settings in your application or in your printer driver settings. Check the Main window. See the printer driver online Help for details. ❏ Run the head cleaning utility. & See "Cleaning the Print Head" on page 80. ❏ Check the H Ink light. If the light is on, replace the appropriate ink cartridge. & See "Replacing an Ink Cartridge" on page 75. ❏ If you have just replaced an ink cartridge, make sure the date on the box has not expired. If you have not used the product for a long time, replace the ink cartridges. & See "Replacing an Ink Cartridge" on page 75. Blurry or Smeared Printout ❏ Use genuine Epson ink cartridges. ❏ Make sure the product is on a flat, stable surface that extends beyond the base in all directions. The product will not operate properly if it is tilted. ❏ Make sure your disc is not damaged, dirty, or too old. ❏ Make sure your disc is dry and the printable side is facing up. ❏ Make sure the label type selected in the printer driver is appropriate for the type of disc loaded in the product. & See "Publishing Discs" on page 26. ❏ Do not touch or allow anything to come into contact with the printed side of a disc with a shiny finish. After printing on a glossy disc, allow the ink to set for a few hours before handling it. ❏ Run the head cleaning utility. & See "Cleaning the Print Head" on page 80. Miscellaneous Printout Problems Incorrect or Garbled Characters Troubleshooting 103

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Troubleshooting
103
Incorrect or Missing Colors
❏
Adjust the color settings in your application or in your printer driver settings.
Check the Main window.
See the printer driver online Help for details.
❏
Run the head cleaning utility.
&
See “Cleaning the Print Head” on page 80.
❏
Check the
H
Ink light. If the light is on, replace the appropriate ink cartridge.
&
See “Replacing an Ink Cartridge” on page 75.
❏
If you have just replaced an ink cartridge, make sure the date on the box has not
expired. If you have not used the product for a long time, replace the ink cartridges.
&
See “Replacing an Ink Cartridge” on page 75.
Blurry or Smeared Printout
❏
Use genuine Epson ink cartridges.
❏
Make sure the product is on a flat, stable surface that extends beyond the base in all
directions. The product will not operate properly if it is tilted.
❏
Make sure your disc is not damaged, dirty, or too old.
❏
Make sure your disc is dry and the printable side is facing up.
❏
Make sure the label type selected in the printer driver is appropriate for the type of disc
loaded in the product.
&
See “Publishing Discs” on page 26.
❏
Do not touch or allow anything to come into contact with the printed side of a disc with
a shiny finish. After printing on a glossy disc, allow the ink to set for a few hours before
handling it.
❏
Run the head cleaning utility.
&
See “Cleaning the Print Head” on page 80.
Miscellaneous Printout Problems
Incorrect or Garbled Characters