Epson Stylus COLOR 1160 Printer Basics - Page 66
Where To Get Help, EPSON Technical Support
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Where To Get Help If you need help with your printer or its software, see the contact information below. If you need help using other software with an EPSON product, see the documentation for that software for technical support information. EPSON Technical Support EPSON provides technical assistance through electronic support services and automated telephone services 24 hours a day, as listed in the following tables: Electronic support services Service Access World Wide Web From the Internet, you can reach EPSON's Home Page at http://www.epson.com. EPSON Internet FTP Site If you have Internet FTP capability, use your Web browser (or other software for FTP downloading) to log onto ftp.epson.com with the user name anonymous and your e-mail address as the password. EPSON Forum on CompuServe Members of CompuServe can type GO EPSON at the menu prompt to reach the Epson America Forum. For a free introductory CompuServe membership, call (800) 848-8199 and ask for representative #529. Automated telephone services Service Access EPSON SoundAdviceSM For pre-recorded answers to commonly asked questions about EPSON products 24 hours a day, seven days a week, call (800) 922-8911. EPSON FaxAdviceTM Access EPSON's technical information library by calling (800) 922-8911. You must provide a return fax number to use this service. EPSON Referral Service For the location of your nearest Authorized EPSON Reseller or Customer Care Center, call (800) 922-8911. 61