Epson Stylus Pro 7900 Proofing Edition Setup Guide ( Epson SpectroProofer &tra - Page 28

28 | Maintenance and Problem Solving Message SpectroProofer ERROR Error No. 13 SpectroProofer ERROR Error No. 15 SpectroProofer ERROR Error No. 12, 14, D5, D6, 65 Explanation Response The paper presser is not working correctly because: • The backing plate is not attached correctly. • There is something between the backing plate and the presser. • The environmental conditions are not correct. Turn the printer off, then remove the SpectroProofer. Check for any loose or obstructing packing materials. Make sure the backing plate is installed correctly. Reinstall the SpectroProofer and turn the printer back on. Make sure your operating environment meets the specifications (see page 31). If the error appears again, contact Epson as described on page 29. The carriage is not working correctly because: • There is something blocking the carriage. • The backing plate is not attached correctly. • The white calibration tile holder is not installed correctly. • The environmental conditions are not correct. Turn the printer off, then remove the SpectroProofer. Check for any loose or obstructing packing materials. Make sure the backing plate and the white tile holder are attached correctly. Reinstall the SpectroProofer and turn the printer back on. Make sure your operating environment meets the specifications (see page 31). If the error appears again, contact Epson as described on page 29. Note the error number and contact Epson as described on page 29. 28