Epson Stylus Pro 7900 Proofing Edition Setup Guide ( Epson SpectroProofer &tra - Page 29

Maintenance and Problem Solving | 29 Tip: If you experience difficulty with the toll-free line or your Unit ID number, call (562) 276-1305. Recertification It is recommended that you have the spectrophotometer recertified approximately once a year. When sending out the spectrophotometer for recertification, be sure to include the white calibration tile. The tile and spectrophotometer are calibrated to work together as a set; check the number on their labels to make sure they match (see page 5). Use the original box to ship the parts, if possible. Contact Epson as described below for information on the recertification process. Where To Get Help Epson provides technical support and information on the installation, configuration, and operation of professional printing products through the Epson PreferredSM Limited Warranty Plan. Dial (888) 377-6611, 6 AM to 6 PM, Pacific Time, Monday through Friday. Days and hours of support are subject to change without notice. Before you call, make sure you have your Unit ID number, which is included with the Epson Preferred Limited Warranty Plan that came with your printer. (The Unit ID number is required to access toll-free support.) You'll also need your printer and SpectroProofer serial numbers and proofs of purchase. Visit Epson's support website at epson.com/support (U.S.) or www.epson.ca/support (Canada) and select your product for solutions to common problems. You can download drivers, firmware, and documentation, get FAQs and troubleshooting advice, or e-mail Epson with your questions. 29