Epson WorkForce ES-580W Users Guide - Page 147
Solving Scanning Problems, Scanner Does Not Turn On or Turns Off Unexpectedly
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Solving Scanning Problems Check these solutions if you have problems scanning with your product. Scanner Does Not Turn On or Turns Off Unexpectedly Scanner Button Does Not Work as Expected Scanning Software Does Not Operate Correctly Original Feeds Incorrectly in Scanner Original Jams in Scanner Paper Protection Does Not Work Correctly Scanning is Slow Cannot Send Scans to a Cloud Service Cannot Send Scans to an Email Parent topic: Solving Problems Scanner Does Not Turn On or Turns Off Unexpectedly If the scanner does not turn on or if it turns off unexpectedly, try these solutions: • Make sure the AC adapter is securely connected to the scanner and to a working electrical outlet. • If the scanner turns off unexpectedly, you may need to adjust the Sleep Timer and Power Off Timer settings on the control panel. Parent topic: Solving Scanning Problems Related tasks Changing the Sleep Timer Settings Changing the Power Off Timer Settings Scanner Button Does Not Work as Expected If the scanner button does not start the correct program or perform the correct action, try these solutions: • If you installed the Epson ScanSmart software, pressing the start button on your scanner starts Epson ScanSmart, over a USB or wireless connection. For instructions on scanning with Epson ScanSmart, see the help information in Epson ScanSmart. • Make sure your scanner is turned on and any interface cables are securely connected at both ends. • Check that the correct scanner is selected using the Epson Scan 2 Utility. • In Windows, be sure that the scanner is listed under Imaging Devices in the Device Manager. 147
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